Hardware Node Outage (Auckland North Shore)

Incident Report for SiteHost

Resolved

Nodes and guests remained stable and we are marking this as resolved. If you are still experiencing any issues don't hesitate to contact us at support@sitehost.co.nz
Posted Feb 04, 2020 - 14:48 NZDT

Monitoring

Nodes and guests are running stable and we are continuing to monitor them closely. If you are still experiencing any issues don't hesitate to contact us at support@sitehost.co.nz
Posted Feb 04, 2020 - 12:01 NZDT

Update

Engineers are still investigating the cause. The guests are back online and seems to be stable. We will continue to closely monitor the node and guests.
Posted Feb 04, 2020 - 09:26 NZDT

Investigating

We have identified an issue with one of our hardware nodes located in the Auckland North Shore location which is causing intermittent downtime for some customers, engineers are currently working on getting this resolved.
Posted Feb 04, 2020 - 08:24 NZDT