SiteHost Status

All Systems Operational

API Operational

Control Panel Operational

Cloud Containers Operational

Auckland Central Operational

Auckland North Shore Operational

London Operational

Singapore Operational

Sydney Operational

Tokyo Operational

IPv6 Network Operational

DNS Operational

Name Server 1 Operational

Name Server 2 Operational

Name Server 3 Operational

Mail Operational

IMAP Operational

POP3 Operational

Webmail Operational

Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 22, 2020

No incidents reported today.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

Hardware Node Outage (Auckland City)

Resolved - This incident has been resolved.
Jan 19, 10:13 NZDT

Update - We are continuing to monitor for any further issues.
Jan 19, 09:43 NZDT

Monitoring - Customer servers should now be back online, certain servers may receive one additional reboot over the next hour for checks. We're monitoring the node closely for further signs of instability and if further steps are required.
Jan 19, 09:28 NZDT

Identified - We have identified a hardware node failure which is causing downtime for some customers, engineers are currently working to bring this node back online
Jan 19, 07:53 NZDT

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

Control Panel & API Maintenance

Completed - The scheduled maintenance has been completed.
Jan 16, 00:14 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 23:00 NZDT

Scheduled - This is one of our regular maintenance windows where we release updates to our core systems including the Control Panel (CP) and our API. Customer impact is usually extremely low during these windows but you may not be able to access CP or use the API for a small period of time.

During this window we are also releasing a new feature to our Cloud Container platform which will require a few seconds of downtime for all websites.
Jan 14, 17:48 NZDT

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.

Jan 8, 2020

No incidents reported.