All Systems Operational

API Operational
Control Panel Operational
IPv4 Network Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
IPv6 Network Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
Cloud Containers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
US – CAL01 Operational
UK – LDN01 Operational
SG – SGP01 Operational
AU – SYD01 Operational
DE - FRA01 Operational
Linux Virtual Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
US - CAL01 Operational
DE - FRA01 Operational
Windows Virtual Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
Dedicated Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
DNS Operational
Name Server 1 Operational
Name Server 2 Operational
Name Server 3 Operational
Mail Operational
IMAP Operational
POP3 Operational
Webmail Operational
Website Operational
Domains Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Ticketing System Maintenance Sep 6, 2026 07:00-09:00 NZST

We are upgrading our internal ticketing system as part of a planned improvement to security and reliability.

Your services will continue to function normally. There is no impact to customer servers, websites or email.

Please be aware that our support and ticketing system will be affected during this window. Incoming support emails may be delayed. If you have an urgent support request, please contact us by phone on 0800 484 537
Posted on Sep 03, 2026 - 14:19 NZST

Scheduled Server Maintenance Sep 9, 2026 23:00 - Sep 10, 2026 07:00 NZST

We are performing maintenance on our nodes to provide improved security, performance, and reliability. During the maintenance, affected servers will be rebooted, so if you haven't already, we would recommend you check that your server is safe to reboot. If you are on a managed server or our Cloud Container platform, this has already been done for you.

Each affected node should expect approximately 30–60 minutes of downtime while the maintenance is carried out.

If you are affected by this maintenance, you should have already received an email from us.
Posted on Sep 03, 2026 - 06:52 NZST

Scheduled Server Maintenance Sep 10, 2026 23:00 - Sep 11, 2026 07:00 NZST

We are performing maintenance on our nodes to provide improved security, performance, and reliability. During the maintenance, affected servers will be rebooted, so if you haven't already, we would recommend you check that your server is safe to reboot. If you are on a managed server or our Cloud Container platform, this has already been done for you.

Each affected node should expect approximately 30–60 minutes of downtime while the maintenance is carried out.

If you are affected by this maintenance, you should have already received an email from us.
Posted on Sep 03, 2026 - 06:53 NZST
Sep 3, 2026
Scheduled Server Maintenance
Completed - The scheduled maintenance has been completed.
Sep 3, 06:49 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 23:00 NZST
Scheduled - We are performing maintenance on our node AU-SYD1-V4XM3G in order to provide improved security, performance, and reliability. During the maintenance, affected servers will be rebooted, so if you haven't already, we would recommend you check that your server is safe to reboot. If you are on a managed server or our Cloud Container platform, this has already been done for you.

If you are affected by this maintenance, you should have already been contacted.
Aug 26, 07:00 NZST
Scheduled Server Maintenance
Completed - The scheduled maintenance has been completed.
Sep 3, 04:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 04:00 NZST
Scheduled - We are performing maintenance on our AU-SYD1-9L5LP0 and AU-SYD1-9M12WK nodes in order to provide improved security, performance, and reliability. During the maintenance, affected servers will be rebooted, so if you haven't already, we would recommend you check that your server is safe to reboot. If you are on a managed server or our Cloud Container platform, this has already been done for you.

If you are affected by this maintenance, you should have already been contacted.
Aug 25, 16:19 NZST
Sep 2, 2026
Cloud Container Maintenance (CAL01)
Completed - The scheduled maintenance has been completed.
Sep 2, 18:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 18:00 NZST
Scheduled - During this maintenance window we are releasing some infrastructure improvements to our Cloud Container platform. We expect there to be downtime of no longer than a few seconds per server during the upgrade window.
Aug 31, 10:10 NZST
Cloud Container Maintenance (FRA01/SGP01)
Completed - The scheduled maintenance has been completed.
Sep 2, 11:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 10:30 NZST
Scheduled - During this maintenance window we are releasing some infrastructure improvements to our Cloud Container platform. We expect there to be downtime of no longer than a few seconds per server during the upgrade window.
Aug 31, 10:09 NZST
Hazard Notification: Scheduled Server Maintenance
Completed - The scheduled maintenance has been completed.
Sep 2, 08:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 23:00 NZST
Scheduled - We are performing maintenance on our AU-SYD1-9L5LP0 and AU-SYD1-9M12WK nodes in order to provide improved security, performance, and reliability. We do not expect any downtime during this maintenance, though there may be periods of increased latency.

If you are affected by this maintenance, you should have already been contacted.
Aug 25, 16:28 NZST
Scheduled Server Maintenance
Completed - The scheduled maintenance has been completed.
Sep 2, 04:15 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 23:01 NZST
Scheduled - We are performing maintenance on our nodes to provide improved security, performance, and reliability. During the maintenance, affected servers will be rebooted, so if you haven't already, we would recommend you check that your server is safe to reboot. If you are on a managed server or our Cloud Container platform, this has already been done for you.

Each affected node should expect approximately 30–60 minutes of downtime while the maintenance is carried out.

If you are affected by this maintenance, you should have already received an email from us.
Aug 24, 06:53 NZST
Scheduled Server Maintenance
Completed - The scheduled maintenance has been completed.
Sep 2, 02:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 02:00 NZST
Scheduled - We are performing maintenance on our NZ-AKL1-6OZLQM and NZ-AKL1-6Z3OPJ nodes in order to provide improved security, performance, and reliability. During the maintenance, affected servers will be rebooted, so if you haven't already, we would recommend you check that your server is safe to reboot. If you are on a managed server or our Cloud Container platform, this has already been done for you.

If you are affected by this maintenance, you should have already been contacted.
Aug 25, 16:19 NZST
Sep 1, 2026
Hazard Notification: Scheduled Server Maintenance
Completed - The scheduled maintenance has been completed.
Sep 1, 08:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 23:00 NZST
Scheduled - We are performing maintenance on our NZ-AKL1-6OZLQM and NZ-AKL1-6Z3OPJ nodes in order to provide improved security, performance, and reliability. We do not expect any downtime during this maintenance, though there may be periods of increased latency.

If you are affected by this maintenance, you should have already been contacted.
Aug 25, 16:25 NZST
Scheduled Server Maintenance
Completed - The scheduled maintenance has been completed.
Sep 1, 07:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 23:00 NZST
Scheduled - We are performing maintenance on our nodes to provide improved security, performance, and reliability. During the maintenance, affected servers will be rebooted, so if you haven't already, we would recommend you check that your server is safe to reboot. If you are on a managed server or our Cloud Container platform, this has already been done for you.

Each affected node should expect approximately 30–60 minutes of downtime while the maintenance is carried out.

If you are affected by this maintenance, you should have already received an email from us.
Aug 24, 06:52 NZST
Aug 31, 2026
Hazard Notification: Scheduled Server Maintenance
Completed - The scheduled maintenance has been completed.
Aug 31, 08:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 23:01 NZST
Scheduled - We are performing maintenance on our NZ-AKL1-6OZLQM and NZ-AKL1-6Z3OPJ nodes in order to provide improved security, performance, and reliability. We do not expect any downtime during this maintenance, though there may be periods of increased latency.

If you are affected by this maintenance, you should have already been contacted.
Aug 25, 16:24 NZST
Hazard Notification: Scheduled Server Maintenance
Completed - The scheduled maintenance has been completed.
Aug 31, 08:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 23:00 NZST
Scheduled - We are performing maintenance on our AU-SYD1-9L5LP0 and AU-SYD1-9M12WK nodes in order to provide improved security, performance, and reliability. We do not expect any downtime during this maintenance, though there may be periods of increased latency.

If you are affected by this maintenance, you should have already been contacted.
Aug 25, 16:27 NZST
Aug 30, 2026
Aug 29, 2026

No incidents reported.

Aug 28, 2026
Scheduled Server Maintenance
Completed - The scheduled maintenance has been completed.
Aug 28, 07:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 23:00 NZST
Scheduled - We are performing maintenance on our nodes to provide improved security, performance, and reliability. During the maintenance, affected servers will be rebooted, so if you haven't already, we would recommend you check that your server is safe to reboot. If you are on a managed server or our Cloud Container platform, this has already been done for you.

Each affected node should expect approximately 30–60 minutes of downtime while the maintenance is carried out.

If you are affected by this maintenance, you should have already received an email from us.
Aug 19, 23:25 NZST
Aug 27, 2026
Hazard Notification: AKL01 Power Failover Testing
Completed - The scheduled maintenance has been completed.
Aug 27, 06:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 05:30 NZST
Scheduled - We will be performing a test of our power failover procedures to ensure
they complete successfully and without incident. While we will be
cutting over to backup power for this test we do not expect any customer
impact.
Aug 13, 12:14 NZST
Scheduled Server Maintenance
Completed - The scheduled maintenance has been completed.
Aug 27, 05:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 23:00 NZST
Scheduled - We are performing maintenance on our nodes to provide improved security, performance, and reliability. During the maintenance, affected servers will be rebooted, so if you haven't already, we would recommend you check that your server is safe to reboot. If you are on a managed server or our Cloud Container platform, this has already been done for you.

Each affected node should expect approximately 30–60 minutes of downtime while the maintenance is carried out.

If you are affected by this maintenance, you should have already received an email from us.
Aug 18, 07:07 NZST
Aug 26, 2026
Scheduled Server Maintenance
Completed - The scheduled maintenance has been completed.
Aug 26, 06:36 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 23:00 NZST
Scheduled - We are performing maintenance on our nodes to provide improved security, performance, and reliability. During the maintenance, affected servers will be rebooted, so if you haven't already, we would recommend you check that your server is safe to reboot. If you are on a managed server or our Cloud Container platform, this has already been done for you.

Each affected node should expect approximately 30–60 minutes of downtime while the maintenance is carried out.

If you are affected by this maintenance, you should have already received an email from us.
Aug 18, 07:06 NZST
Aug 25, 2026
Scheduled Server Maintenance
Completed - The scheduled maintenance has been completed.
Aug 25, 07:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 23:00 NZST
Scheduled - We are performing maintenance on our nodes to provide improved security, performance, and reliability. During the maintenance, affected servers will be rebooted, so if you haven't already, we would recommend you check that your server is safe to reboot. If you are on a managed server or our Cloud Container platform, this has already been done for you.

Each affected node should expect approximately 30–60 minutes of downtime while the maintenance is carried out.

If you are affected by this maintenance, you should have already received an email from us.
Aug 17, 07:52 NZST
Aug 24, 2026
Control Panel & API Maintenance
Completed - The scheduled maintenance has been completed.
Aug 24, 22:44 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 22:30 NZST
Scheduled - This is one of our regular maintenance windows where we release updates to our core systems including the Control Panel (CP) and our API. Customer impact is usually extremely low during these windows but you may not be able to access CP or use the API for a small period of time.
Aug 21, 16:22 NZST
Scheduled Server Maintenance
Completed - The scheduled maintenance has been completed.
Aug 24, 07:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 23:00 NZST
Scheduled - We are performing maintenance on our nodes to provide improved security, performance, and reliability. During the maintenance, affected servers will be rebooted, so if you haven't already, we would recommend you check that your server is safe to reboot. If you are on a managed server or our Cloud Container platform, this has already been done for you.

Each affected node should expect approximately 30–60 minutes of downtime while the maintenance is carried out.

If you are affected by this maintenance, you should have already received an email from us.
Aug 17, 07:51 NZST
Aug 23, 2026
Aug 22, 2026

No incidents reported.

Aug 21, 2026
Hazard Notification: AKL01 UPS System Maintenance
Completed - The scheduled maintenance has been completed.
Aug 21, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 02:00 NZST
Scheduled - We will be performing maintenance on our UPS system. This essential maintenance will allow us to test our backup battery system and ensure it is ready on standby, we do not expect any customer impact.
Aug 20, 12:06 NZST
Aug 20, 2026
Hazard Notification: AKL01 UPS System Maintenance
Completed - The scheduled maintenance has been completed.
Aug 20, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 02:00 NZST
Scheduled - We will be performing maintenance on our UPS system. This essential
maintenance will allow us to test our backup battery system and ensure
it is ready on standby, we do not expect any customer impact.
Aug 13, 12:13 NZST
← Incident History Powered by Atlassian Statuspage