All Systems Operational

API Operational
Control Panel Operational
IPv4 Network Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
IPv6 Network Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
Cloud Containers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
US – CAL01 Operational
UK – LDN01 Operational
SG – SGP01 Operational
AU – SYD01 Operational
DE - FRA01 Operational
Linux Virtual Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
US - CAL01 Operational
DE - FRA01 Operational
Windows Virtual Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
Dedicated Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
DNS Operational
Name Server 1 Operational
Name Server 2 Operational
Name Server 3 Operational
Mail Operational
IMAP Operational
POP3 Operational
Webmail Operational
Website Operational
Domains Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Server Maintenance Oct 20, 2026 23:00 - Oct 21, 2026 07:00 NZDT

We are performing maintenance on our nodes to provide improved security, performance, and reliability. During the maintenance, affected servers will be rebooted, so if you haven't already, we would recommend you check that your server is safe to reboot. If you are on a managed server or our Cloud Container platform, this has already been done for you.

Each affected node should expect approximately 5 minutes of downtime while the maintenance is carried out.

If you are affected by this maintenance, you should have already received an email from us.
Posted on Oct 16, 2026 - 04:30 NZDT

Oct 16, 2026

No incidents reported today.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

Hazard Notification: Scheduled Server Maintenance
Completed - The scheduled maintenance has been completed.
Oct 14, 08:00 NZDT
Update - We've identified an issue affecting one of our hypervisor nodes (NZ-AKL1-6W07PG), which required an emergency reboot to restore service.

Servers are back online. If you notice any issues or need support, please email us at support@sitehost.co.nz.
Oct 14, 00:23 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 18:00 NZDT
Scheduled - We are performing maintenance on the following nodes, during which all guests are being shifted to newer, faster nodes in order to improve performance and reliability:

- NZ-AKL1-6GDE5Q
- NZ-AKL1-9QW3JD
- NZ-AKL1-6W0K2G

Guests will be live migrated, which means we expect there will be no interruption or downtime. However, it is possible that guests will experience raised I/O for the duration of their migration.
Oct 13, 13:15 NZDT

Oct 13, 2026

Hazard Notification: Scheduled Server Maintenance
Completed - The scheduled maintenance has been completed.
Oct 13, 08:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 18:00 NZDT
Scheduled - We are performing maintenance on the following nodes, during which all guests are being shifted to newer, faster nodes in order to improve performance and reliability:

- NZ-AKL1-6GDE5Q
- NZ-AKL1-9QW3JD
- NZ-AKL1-6W0K2G
- NZ-AKL1-V8Q1M2

Guests will be live migrated, which means we expect there will be no interruption or downtime. However, it is possible that guests will experience raised I/O for the duration of their migration.
Oct 12, 12:29 NZDT

Oct 12, 2026

Oct 11, 2026

No incidents reported.

Oct 10, 2026

Hazard Notification: Scheduled Server Maintenance
Completed - The scheduled maintenance has been completed.
Oct 10, 07:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 00:00 NZDT
Scheduled - We are performing maintenance on our NZ-AKL1-61PEGO and NZ-AKL1-6W0D2X nodes, during which some guests are being shifted to different hardware nodes in order to improve reliability.

Guests will be live migrated, which means we expect there will be no interruption or downtime. However, it is possible that guests will experience raised I/O for the duration of their migration
Oct 9, 10:02 NZDT

Oct 9, 2026

Hazard Notification: Scheduled Server Maintenance
Completed - The scheduled maintenance has been completed.
Oct 9, 05:00 NZDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 9, 01:06 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 01:00 NZDT
Scheduled - We are performing maintenance on our NZ-AKL1-V4XPGN and NZ-AKL1-61PEGO nodes, during which some guests are being shifted to different hardware nodes in order to improve reliability.

Guests will be live migrated, which means we expect there will be no interruption or downtime. However, it is possible that guests will experience raised I/O for the duration of their migration
Oct 8, 05:22 NZDT

Oct 8, 2026

No incidents reported.

Oct 7, 2026

Shared Mail Server Upgrade
Completed - The scheduled maintenance has been completed.
Oct 7, 04:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 00:00 NZDT
Scheduled - We are upgrading our shared mail server to improve the security, performance and reliability of our email services.

Customers with mail services will be affected, as mail services (including sending and receiving email, IMAP, POP3 and Webmail) will be unavailable while we perform the upgrade.

Emails sent to mailboxes during the maintenance window will be queued and delivered once the upgrade is complete, so we do not anticipate any emails being lost.

We will provide updates as the maintenance progresses.
Sep 30, 06:46 NZDT

Oct 6, 2026

No incidents reported.

Oct 5, 2026

SiteHost AI Service Maintenance
Completed - The scheduled maintenance has been completed.
Oct 5, 08:30 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 07:00 NZDT
Scheduled - We are performing hardware maintenance to upgrade our AI service offerings. During the outage window, we expect the following models to be temporarily unavailable:
- Qwen/Qwen3-VL-Embedding-8B
- Qwen/Qwen3-VL-Reranker-8B

Any requests during that period will be met with an error message that the model is unavailable, and no usage will be accrued.
Oct 2, 08:15 NZDT

Oct 4, 2026

No incidents reported.

Oct 3, 2026

Hazard Notification: Scheduled Server Maintenance
Completed - The scheduled maintenance has been completed.
Oct 3, 07:28 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 18:00 NZDT
Scheduled - We are performing maintenance on our NZ-AKL1-V5XOYP node, during which all guests are being shifted to newer, faster nodes in order to improve performance and reliability.

Guests will be live migrated, which means we expect there will be no interruption or downtime. However, it is possible that guests will experience raised I/O for the duration of their migration.
Oct 2, 14:26 NZDT

Oct 2, 2026

Hazard Notification: Scheduled Server Maintenance
Completed - The scheduled maintenance has been completed.
Oct 2, 08:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 18:00 NZDT
Scheduled - We are performing maintenance on our NZ-AKL1-V0PL2X and NZ-AKL1-V5XOYP nodes, during which all guests are being shifted to newer, faster nodes in order to improve performance and reliability.

Guests will be live migrated, which means we expect there will be no interruption or downtime. However, it is possible that guests will experience raised I/O for the duration of their migration.
Oct 1, 08:15 NZDT
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