All Systems Operational

API Operational
Control Panel Operational
IPv4 Network Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
IPv6 Network Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
Cloud Containers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
US – CAL01 Operational
UK – LDN01 Operational
SG – SGP01 Operational
AU – SYD01 Operational
DE - FRA01 Operational
Linux Virtual Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
US - CAL01 Operational
DE - FRA01 Operational
Windows Virtual Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
Dedicated Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
DNS Operational
Name Server 1 Operational
Name Server 2 Operational
Name Server 3 Operational
Mail Operational
IMAP Operational
POP3 Operational
Webmail Operational
Website Operational
Domains Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Shared Mail Server Upgrade Oct 7, 2026 00:00-04:00 NZDT

We are upgrading our shared mail server to improve the security, performance and reliability of our email services.

Customers with mail services will be affected, as mail services (including sending and receiving email, IMAP, POP3 and Webmail) will be unavailable while we perform the upgrade.

Emails sent to mailboxes during the maintenance window will be queued and delivered once the upgrade is complete, so we do not anticipate any emails being lost.

We will provide updates as the maintenance progresses.
Posted on Sep 30, 2026 - 06:46 NZDT

Sep 30, 2026

No incidents reported today.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

Intermittent connectivity issues (FRA01)
Resolved - Our providers have stated that everything is at full operation in FRA01 and our monitoring shows a stable connection.
Sep 27, 13:28 NZDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 27, 08:21 NZDT
Identified - We have seen some intermittent connectivity issues to some of our services in the FRA01 data center and we are closely monitoring the situation with our upstream providers.
Sep 27, 07:57 NZDT

Sep 26, 2026

No incidents reported.

Sep 25, 2026

Issue affecting .nz domain actions
Resolved - This incident has been resolved.
Sep 25, 17:18 NZST
Monitoring - InternetNZ have said a fix has been applied, they are monitoring system transactions and zone generations.
Sep 25, 14:42 NZST
Identified - Our upstream provider InternetNZ has identified an issue at their end impacting multiple registrars. They have a status page up here with more information: https://status.internetnz.nz/incidents/mw4lt67vz5t4

This affects domain registrations, renewals, transfers, and WHOIS lookups.
Sep 25, 13:54 NZST

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

.nz Domain Issues
Resolved - This incident has been resolved.
Sep 22, 11:29 NZST
Monitoring - InternetNZ have implemented a fix and .nz functionality has been restored. We'll continue monitoring closely, but registrations, renewals and transfers should all be working correctly now.
Sep 22, 10:22 NZST
Identified - Our upstream supplier InternetNZ has identified an issue at their end impacting multiple registrars. We're in contact with them and are awaiting a resolution (https://status.internetnz.nz/incidents/0lpv5xvhd2wr)
Sep 22, 10:01 NZST
Update - We are continuing to investigate this issue.
Sep 22, 09:20 NZST
Investigating - We're investigating an issue affecting all .nz domains. Registrations, renewals and transfers are currently unavailable. We'll update this notice as soon as we know more.
Sep 22, 09:20 NZST

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

Scheduled Server Maintenance
Completed - The scheduled maintenance has been completed.
Sep 16, 05:55 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 23:00 NZST
Scheduled - We are performing maintenance on our infrastructure hardware to improve security, performance, and reliability. As part of this work, affected servers will be rebooted, temporarily impacting our Control Panel (CP) and API.

Each affected service should expect approximately 30–60 minutes of downtime while the maintenance is carried out.

Please note that our support, ticketing, and phone systems will also be affected during this window, so incoming support emails and calls may be delayed. We appreciate your patience and will respond to all requests as soon as systems are restored.
Sep 7, 23:54 NZST
Cloud Container Maintenance (AKL01)
Completed - The scheduled maintenance has been completed.
Sep 16, 01:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 23:01 NZST
Scheduled - During this maintenance window we are releasing some infrastructure improvements to our Cloud Container platform. We expect there to be downtime of no longer than a few seconds per server during the upgrade window.
Sep 11, 12:11 NZST
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