All Systems Operational
API Operational
Cloud Containers Operational
Control Panel Operational
IPv6 Network Operational
DNS Operational
Name Server 1 Operational
Name Server 2 Operational
Name Server 3 Operational
Mail Operational
IMAP Operational
POP3 Operational
Webmail Operational
Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 24, 2019

No incidents reported today.

Mar 23, 2019

No incidents reported.

Mar 22, 2019
Server Maintenance
Completed - The scheduled maintenance has been completed.
Mar 22, 02:32 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 00:01 NZDT
Scheduled - We will be performing maintenance on some of our virtual server nodes in order to provide improved security, performance and reliability. Customers affected by this maintenance window should have received an email with further details. We expect the downtime for individual servers to be between 15 and 45 minutes.
Mar 22, 00:00 NZDT
Mar 21, 2019
Unscheduled Node Outage (NZ-AKL1-V02Y25 – Auckland Central)
Resolved - All servers on the affected node have now been migrated to other nodes, so we expect no further customer outages to occur as a result of this issue.
Mar 21, 14:13 NZDT
Identified - Engineers are currently working to resolve an unscheduled outage on hardware node NZ-AKL1-V02Y25 that is impacting some Virtual Servers. We are working to bring those servers back online as soon as possible. We apologise for the outage on this node.
Mar 21, 12:04 NZDT
Server Maintenance
Completed - The scheduled maintenance has been completed.
Mar 21, 03:43 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 01:15 NZDT
Scheduled - We will be performing maintenance on some of our virtual server nodes in order to provide improved security, performance and reliability. Customers affected by this maintenance window should have received an email with further details. We expect the downtime for individual servers to be between 15 and 30 minutes.
Mar 21, 00:00 NZDT
Mar 20, 2019

No incidents reported.

Mar 19, 2019
Control Panel & API Maintenance
Completed - The scheduled maintenance has been completed.
Mar 19, 00:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 23:01 NZDT
Scheduled - This is one of our regular maintenance windows where we release updates to our core systems including the Control Panel (CP) and our API. Customer impact is usually extremely low during these windows but you may not be able to access CP or use the API for a small period of time.
Mar 18, 16:19 NZDT
Mar 17, 2019
Unscheduled Node Outage (NZ-AKL1-V02YD8 – Auckland Central)
Resolved - There have been no further issues with the node and we are marking this incident as resolved. If you continue to have issues with a server on the affected node please contact support@sitehost.co.nz
Mar 17, 13:12 NZDT
Monitoring - The node is back up and running and affected servers should be starting up now. We will continue to monitor the node for further issues.
Mar 17, 12:32 NZDT
Investigating - We have experienced an unscheduled outage on one of our nodes - NZ-AKL1-V02YD8 - in the Auckland City datacenter that is impacting some customers. Our engineers are investigating this at the moment and we will update when we know more.
Mar 17, 12:16 NZDT
Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019
Server Maintenance
Completed - The scheduled maintenance has been completed.
Mar 14, 02:50 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 00:01 NZDT
Scheduled - We will be performing maintenance on some of our virtual server nodes in order to provide improved security, performance and reliability. Customers affected by this maintenance window should have received an email with further details. We expect the downtime for individual servers to be between 15 and 30 minutes.
Mar 13, 23:30 NZDT
Control Panel & API Maintenance
Completed - The scheduled maintenance has been completed.
Mar 14, 00:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 23:00 NZDT
Scheduled - This is one of our regular maintenance windows where we release updates to our core systems including the Control Panel (CP) and our API. Customer impact is usually extremely low during these windows but you may not be able to access CP or use the API for a small period of time.
Mar 13, 10:15 NZDT
Mar 13, 2019
Server Maintenance
Completed - The scheduled maintenance has been completed.
Mar 13, 02:48 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 00:10 NZDT
Scheduled - We will be performing maintenance on some of our virtual server nodes in order to provide improved security, performance and reliability. Customers affected by this maintenance window should have received an email with further details. We expect the downtime for individual servers to be between 15 and 30 minutes.
Mar 13, 00:09 NZDT
Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

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