SiteHost Status

All Systems Operational

API Operational

Control Panel Operational

IPv4 Network Operational

NZ – AKL01 Operational

NZ – AKL02 Operational

NZ – AKL03 Operational

AU – SYD01 Operational

IPv6 Network Operational

NZ – AKL01 Operational

NZ – AKL02 Operational

NZ – AKL03 Operational

AU – SYD01 Operational

Cloud Containers Operational

NZ – AKL01 Operational

NZ – AKL02 Operational

NZ – AKL03 Operational

US – CAL01 Operational

UK – LDN01 Operational

SG – SGP01 Operational

AU – SYD01 Operational

DE - FRA01 Operational

Linux Virtual Servers Operational

NZ – AKL01 Operational

NZ – AKL02 Operational

NZ – AKL03 Operational

AU – SYD01 Operational

US - CAL01 Operational

DE - FRA01 Operational

Windows Virtual Servers Operational

NZ – AKL01 Operational

NZ – AKL02 Operational

NZ – AKL03 Operational

AU – SYD01 Operational

Dedicated Servers Operational

NZ – AKL01 Operational

NZ – AKL02 Operational

NZ – AKL03 Operational

AU – SYD01 Operational

DNS Operational

Name Server 1 Operational

Name Server 2 Operational

Name Server 3 Operational

Mail Operational

IMAP Operational

POP3 Operational

Webmail Operational

Website Operational

Domains Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Cloud Container Maintenance NZ-AKL1-VN2JZO Jan 28, 2025 00:00-06:00 NZDT

We need to perform maintenance on Cloud Containers on one of our virtual server nodes (NZ-AKL1-VN2JZO) in order to provide improved security, performance and reliability. During the maintenance affected servers will be rebooted, and affected customers have been contacted.
Posted on Jan 21, 2025 - 08:57 NZDT

Cloud Container Maintenance NZ-AKL1-6JKW20 Jan 29, 2025 00:00-06:00 NZDT

We need to perform maintenance on Cloud Containers on one of our virtual server nodes (NZ-AKL1-6JKW20) in order to provide improved security, performance and reliability. During the maintenance affected servers will be rebooted, and affected customers have been contacted.
Posted on Jan 16, 2025 - 05:40 NZDT

VPS Maintenance NZ-AKL1-6JKW20 Jan 30, 2025 00:00-06:00 NZDT

We need to perform maintenance for the VPS hosted on one of our virtual server nodes (NZ-AKL1-6JKW20) in order to provide improved security, performance and reliability. During the maintenance affected servers will be rebooted, and affected customers have been contacted.
Posted on Jan 16, 2025 - 05:41 NZDT

Past Incidents

Jan 22, 2025

Control Panel & API Maintenance

Completed - The scheduled maintenance has been completed.
Jan 22, 01:37 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 00:00 NZDT

Scheduled - We have scheduled maintenance during this period, during which the SiteHost Control Panel and API will be temporarily unavailable. We anticipate the downtime to last no more than 30 minutes within the specified window.
Jan 13, 15:09 NZDT

Cloud Container Maintenance - SYD01/CAL01

Completed - The scheduled maintenance has been completed in California.

Due to time constraints and some unforeseen challenges we have only been able to partially complete the Sydney upgrades. Sydney will require a follow up maintenance window in the near future.
Jan 22, 00:00 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 23:00 NZDT

Scheduled - During this window, we are performing maintenance on all Cloud Containers in our Sydney (SYD01) and California (CAL01) regions. This maintenance requires all servers to be rebooted. This maintenance is a rescheduling of the December Cloud Container maintenance on the same regions.

This includes significant upgrades to the underlying machine your containers run on, including updating the Operating System to the latest LTS release, Docker updates and more.

We don’t expect these updates to have any impact on your containers, and nothing is changing inside the containers themselves. At the server level there could be some minor impact, for example clients that communicate via SSH may need to be updated to match new security requirements.

These changes will help future proof your servers by improving their security, reliability and performance, with only a couple minutes of downtime. We thank you for your understanding.
Jan 15, 16:12 NZDT

Jan 21, 2025

Cloud Container Maintenance NZ-AKL1-VN2JZO

Completed - The scheduled maintenance has been completed.
Jan 21, 06:00 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 00:00 NZDT

Scheduled - We need to perform maintenance on Cloud Containers on one of our virtual server nodes (NZ-AKL1-VN2JZO) in order to provide improved security, performance and reliability. During the maintenance affected servers will be rebooted, and affected customers have been contacted.
Jan 16, 05:39 NZDT

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

Degraded Functionality: Control Panel & API

Resolved - This incident has been resolved.
Jan 18, 05:04 NZDT

Update - We are continuing to monitor for any further issues.
Jan 18, 04:22 NZDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 18, 04:22 NZDT

Identified - The issue has been identified and a fix is being implemented.
Jan 17, 18:05 NZDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 17, 17:02 NZDT

Identified - We are aware of an issue with the SiteHost Control Panel which is affecting operations to servers on some nodes and our engineers are currently investigating. We do not believe there is any impact to customer servers and services as a result of this outage.
Jan 17, 16:59 NZDT

Jan 17, 2025

Jan 16, 2025

Degraded Functionality: Control Panel & API

Resolved - We have observed no further issues since the fix was implemented. If you are having any issues with our API or the SiteHost Control Panel, please get in touch at support@sitehost.co.nz.
Jan 16, 19:34 NZDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 16, 18:03 NZDT

Update - We are continuing to work on a fix for this issue.
Jan 16, 17:21 NZDT

VPS Maintenance NZ-AKL1-6Y2W4O

Completed - The scheduled maintenance has been completed.
Jan 16, 06:00 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 00:00 NZDT

Scheduled - We need to perform maintenance for the VPS hosted on one of our virtual server nodes (NZ-AKL1-6Y2W4O) in order to provide improved security, performance and reliability. During the maintenance affected servers will be rebooted, and affected customers have been contacted.
Jan 11, 04:41 NZDT

Jan 15, 2025

Cloud Container Maintenance NZ-AKL1-6G2QEQ

Completed - The scheduled maintenance has been completed.
Jan 15, 06:00 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 00:00 NZDT

Scheduled - We need to perform maintenance on Cloud Containers on one of our virtual server nodes (NZ-AKL1-6G2QEQ) in order to provide improved security, performance and reliability. During the maintenance affected servers will be rebooted, and affected customers have been contacted.
Jan 11, 04:40 NZDT

Jan 14, 2025

Cloud Container Maintenance NZ-AKL1-6Y2W4O

Completed - The scheduled maintenance has been completed.
Jan 14, 06:00 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 00:00 NZDT

Scheduled - We need to perform maintenance on Cloud Containers on one of our virtual server nodes (NZ-AKL1-6Y2W4O) in order to provide improved security, performance and reliability. During the maintenance affected servers will be rebooted, and affected customers have been contacted.
Jan 11, 04:39 NZDT

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.