SiteHost Status

All Systems Operational

API Operational

Control Panel Operational

Cloud Containers Operational

Auckland Central Operational

Auckland North Shore Operational

London Operational

Singapore Operational

Sydney Operational

Tokyo Operational

IPv6 Network Operational

DNS Operational

Name Server 1 Operational

Name Server 2 Operational

Name Server 3 Operational

Mail Operational

IMAP Operational

POP3 Operational

Webmail Operational

Website Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 20, 2019

No incidents reported today.

Nov 19, 2019

Hardware Node Outage (Auckland North Shore)

Resolved - We have been monitoring the node and have not seen any further issues.
Nov 19, 11:01 NZDT

Monitoring - Customer servers should now be back online but we're monitoring the node closely for further signs of instability and if further steps are required.
Nov 19, 07:55 NZDT

Update - We are continuing to investigate this issue.
Nov 19, 07:37 NZDT

Investigating - We have identified a hardware node failure which is causing downtime for some customers, engineers are currently working to bring this node back online
Nov 19, 07:36 NZDT

Nov 18, 2019

No incidents reported.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

Hardware Node Outage (Auckland North Shore)

Postmortem - Read details
Nov 12, 17:48 NZDT

Resolved - Servers should now be up and running. We have scheduled emergency maintenance for some affected servers, with those affected receiving emails shortly.
Nov 8, 15:22 NZDT

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 8, 14:36 NZDT

Investigating - We have identified a hardware node failure which is causing downtime for some customers, engineers are currently working to bring this node back online.
Nov 8, 14:26 NZDT

Hardware Node Outage (Auckland North Shore)

Resolved - We have seen no further issues with the node and are marking this as resolved. A post-mortem will follow.
Nov 8, 12:16 NZDT

Monitoring - Customer servers should now be back online but we're monitoring the node closely for further signs of instability and if further steps are required.
Nov 8, 09:01 NZDT

Identified - We have identified a hardware node failure which is causing downtime for some customers, engineers are currently working to bring this node back online.
Nov 8, 08:50 NZDT

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.