All Systems Operational
API Operational
Control Panel Operational
IPv4 Network Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
IPv6 Network Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
Cloud Containers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
US – CAL01 Operational
UK – LDN01 Operational
SG – SGP01 Operational
AU – SYD01 Operational
JP – TYO01 Operational
DE - FRA01 Operational
Linux Virtual Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
US - CAL01 Operational
DE - FRA01 Operational
Windows Virtual Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
Dedicated Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
DNS Operational
Name Server 1 Operational
Name Server 2 Operational
Name Server 3 Operational
Mail Operational
IMAP Operational
POP3 Operational
Webmail Operational
Website Operational
Domains Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Server Maintenance - AKL01 Jul 16, 2024 00:00-09:00 NZST
We are performing maintenance on some of our High Performance virtual server nodes in this region. If you are affected by this, you should have already been notified.
During this maintenance, affected servers will be powered down, so if you haven't already we would recommend you check that your server is safe to reboot. If you are on a managed server this has already been done for you. We are expecting between 30-60 minutes of downtime for affected servers.

Posted on Jul 09, 2024 - 14:26 NZST
Past Incidents
Jul 15, 2024

No incidents reported today.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024
Resolved - Let's Encrypt have updated the outage status to indicate that it has been resolved. If you're experiencing any further problems with issuing or renewing SSL certificates, please contact us.
Jul 12, 15:24 NZST
Monitoring - The Let's Encrypt API appears to have been responding normally for the past few hours. While we're still waiting on an official resolution from Let's Encrypt & Cloudflare, renewals and issuing SSL certificates should now be performing as usual. We'll continue to monitor the situation until an official resolution is reached.
Jul 12, 14:47 NZST
Update - Let's Encrypt have advised that the issue is still under investigation. We have implemented an interim solution that allows us to bypass the issue on a per-server basis as needed. If you have an urgent requirement for an SSL certificate, please get in contact with us at support@sitehost.co.nz.
Jul 12, 08:46 NZST
Update - The Let's Encrypt API is hosted with Cloudflare and there seems to be network connectivity issues between NZ and their origin servers. Let's Encrypt are currently working with Cloudflare to get this issue sorted. They have updated their status page regarding the incident here:

https://letsencrypt.status.io/pages/55957a99e800baa4470002da

Jul 11, 16:20 NZST
Identified - We're currently aware of an issue affecting connections to Let's Encrypt's API endpoint from our servers in the AKL01 and AKL02 regions. This means that customers in these regions might experience failures when trying to renew or issue SSL certificates using Let's Encrypt. The problem seems to be impacting all locations in New Zealand.

We're looking into possible alternative solutions while we wait for this to be fixed by our upstream providers.

Jul 11, 13:00 NZST
Jul 11, 2024
Jul 10, 2024

No incidents reported.

Jul 9, 2024
Completed - The scheduled maintenance has been completed.
Jul 9, 00:40 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 23:00 NZST
Scheduled - During this maintenance window we are releasing some infrastructure improvements to our Cloud Container platform. We do not expect any customer downtime, but customers may experience a small delay in email sending from Cloud Containers.
Jul 5, 14:02 NZST
Jul 8, 2024
Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024
Completed - The scheduled maintenance has been completed.
Jul 4, 23:44 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 23:08 NZST
Scheduled - This is one of our regular maintenance windows where we release updates to our core systems including the Control Panel (CP) and our API. During this period, CP will be in maintenance mode and you may not be able to access the API for a few minutes.
Jul 4, 15:21 NZST
Jul 3, 2024
Completed - The scheduled maintenance has been completed.
Jul 3, 08:35 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 04:00 NZST
Scheduled - We are performing maintenance on our High Performance virtual server nodes in this region. During this maintenance, affected servers will be powered down, so if you haven't already we would recommend you check that your server is safe to reboot. If you are on a managed server or the Cloud Container platform, this has already been done for you. We are expecting between 30-60 minutes of downtime for affected servers.
Jun 20, 15:49 NZST
Resolved - This morning around 4am, an unscheduled maintenance by our upstream network provider caused a brief network disruption. Network failover activated, but some users experienced approximately 5 minutes of downtime. We confirmed that all services were working as expected after the network blip.
We are working with our upstream network provider to ensure advance communication for future maintenance. If you have any questions, please get in touch at support@sitehost.co.nz

Jul 3, 04:00 NZST
Jul 2, 2024

No incidents reported.

Jul 1, 2024

No incidents reported.