SiteHost Status

All Systems Operational

API Operational

Control Panel Operational

IPv4 Network Operational

NZ – AKL01 Operational

NZ – AKL02 Operational

NZ – AKL03 Operational

AU – SYD01 Operational

IPv6 Network Operational

NZ – AKL01 Operational

NZ – AKL02 Operational

NZ – AKL03 Operational

AU – SYD01 Operational

Cloud Containers Operational

NZ – AKL01 Operational

NZ – AKL02 Operational

NZ – AKL03 Operational

US – CAL01 Operational

UK – LDN01 Operational

SG – SGP01 Operational

AU – SYD01 Operational

JP – TYO01 Operational

DE - FRA01 Operational

Linux Virtual Servers Operational

NZ – AKL01 Operational

NZ – AKL02 Operational

NZ – AKL03 Operational

AU – SYD01 Operational

US - CAL01 Operational

DE - FRA01 Operational

Windows Virtual Servers Operational

NZ – AKL01 Operational

NZ – AKL02 Operational

NZ – AKL03 Operational

AU – SYD01 Operational

Dedicated Servers Operational

NZ – AKL01 Operational

NZ – AKL02 Operational

NZ – AKL03 Operational

AU – SYD01 Operational

DNS Operational

Name Server 1 Operational

Name Server 2 Operational

Name Server 3 Operational

Mail Operational

IMAP Operational

POP3 Operational

Webmail Operational

Website Operational

Domains Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Server Maintenance in Sydney Jul 31, 2024 03:00-06:00 NZST

We will be performing maintenance on our virtual server nodes in Sydney to provide improved reliability and stability in the region. During the maintenance, affected servers will experience a loss in network connection for between 5-15 minutes, however the servers will not be powered down. If you have not already, we recommend reviewing any scheduled jobs running around this time to ensure they can tolerate the expected downtime.
Posted on Jul 23, 2024 - 16:52 NZST

Past Incidents

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

Node Outage: High Performance Node in AKL02

Resolved - This incident has been resolved.
Jul 26, 15:33 NZST

Monitoring - All servers are back up and running on the affected node and we are continuing to monitor for further issues.
Jul 26, 15:05 NZST

Investigating - We are aware of an issue with one of our high performance hardware nodes in AKL02 affecting guests. Our engineers are currently investigating the issue and working to get this back up as soon as possible.
Jul 26, 14:56 NZST

Control Panel & API Maintenance

Completed - The scheduled maintenance has been completed.
Jul 26, 00:33 NZST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 23:00 NZST

Scheduled - This is one of our regular maintenance windows where we release updates to our core systems including the Control Panel (CP) and our API. Customer impact is usually extremely low during these windows but you may not be able to access CP or use the API for a small period of time.
Jul 25, 14:05 NZST

Jul 25, 2024

Hazard Notification: Scheduled DC Maintenance (AKL03)

Completed - The scheduled maintenance has been completed.
Jul 25, 00:14 NZST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 22:30 NZST

Scheduled - We are performing maintenance on one of our internal nodes in our AKL03 datacentre. This will briefly affect connectivity to Cloud Container backups in certain regions, though we expect this will only be for 5-10 minutes. We are not expecting any downtime to services in this region, though there could be small periods of increased latency.
Jul 19, 17:04 NZST

Jul 24, 2024

Control Panel & API Maintenance

Completed - The scheduled maintenance has been completed.
Jul 24, 00:03 NZST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 23:00 NZST

Update - We will be undergoing scheduled maintenance during this time.
Jul 23, 23:00 NZST

Jul 23, 2024

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

Node Outage: NZ-AKL1-V5YJJK

Resolved - This incident has been resolved.
Jul 16, 18:09 NZST

Update - The node and guests have remained stable and we will continue to monitor for further issues. If you are still having issues with a guest on this node please get in touch at support@sitehost.co.nz.
Jul 16, 17:37 NZST

Monitoring - All servers are back up and running on the affected node and we are continuing to monitor for further issues.
Jul 16, 17:15 NZST

Update - We are continuing to investigate this issue.
Jul 16, 16:58 NZST

Investigating - We are aware of an issue with the NZ-AKL1-V5YJJK hardware node affecting guests. Our engineers are currently investigating the issue and working to get this back up as soon as possible.
Jul 16, 16:57 NZST

Scheduled Server Maintenance - AKL01

Completed - The scheduled maintenance has been completed.
Jul 16, 05:23 NZST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 00:00 NZST

Scheduled - We are performing maintenance on some of our High Performance virtual server nodes in this region. If you are affected by this, you should have already been notified.
During this maintenance, affected servers will be powered down, so if you haven't already we would recommend you check that your server is safe to reboot. If you are on a managed server this has already been done for you. We are expecting between 30-60 minutes of downtime for affected servers.
Jul 9, 14:26 NZST

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.