All Systems Operational

API Operational
Control Panel Operational
IPv4 Network Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
IPv6 Network Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
Cloud Containers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
US – CAL01 Operational
UK – LDN01 Operational
SG – SGP01 Operational
AU – SYD01 Operational
DE - FRA01 Operational
Linux Virtual Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
US - CAL01 Operational
DE - FRA01 Operational
Windows Virtual Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
Dedicated Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
DNS Operational
Name Server 1 Operational
Name Server 2 Operational
Name Server 3 Operational
Mail Operational
IMAP Operational
POP3 Operational
Webmail Operational
Website Operational
Domains Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Network Redundancy Enhancement – NZ-AKL02 Apr 29, 2026 00:00-01:00 NZST

As part of our preparation for upcoming planned maintenance on our NZ-AKL02 location, we will be standing up an additional redundant uplink late tonight.

This work is precautionary and is not expected to impact any customer services.
Posted on Apr 28, 2026 - 20:43 NZST

Scheduled Network Maintenance – NZ-AKL02 May 3, 2026 22:00 - May 4, 2026 09:00 NZST

Our fibre provider, Vector, is performing planned maintenance on fibre infrastructure that serves our NZ-AKL02 location.

We have redundant uplinks in place and do not expect any customer impact during this window. Our team will be actively monitoring the network throughout the maintenance and will provide updates here if anything changes.
Posted on Apr 28, 2026 - 20:40 NZST

Scheduled Server Maintenance (NZ-AKL1-93O7NY) May 5, 2026 23:00 - May 6, 2026 08:00 NZST

We are performing maintenance on our NZ-AKL1-93O7NY node to provide improved security, performance, and reliability. During the maintenance, affected servers will be rebooted, so if you haven't already, we would recommend you check that your server is safe to reboot. If you are on a managed server or our Cloud Container platform, this has already been done for you.

If you are affected by this maintenance you should have already received an email from us.
Posted on Apr 28, 2026 - 16:47 NZST

Scheduled Server Maintenance (NZ-AKL1-93O7NY) May 6, 2026 23:00 - May 7, 2026 08:00 NZST

We are performing maintenance on our NZ-AKL1-93O7NY node to provide improved security, performance, and reliability. During the maintenance, affected servers will be rebooted, so if you haven't already, we would recommend you check that your server is safe to reboot. If you are on a managed server or our Cloud Container platform, this has already been done for you.

If you are affected by this maintenance you should have already received an email from us.
Posted on Apr 28, 2026 - 16:47 NZST
Apr 28, 2026

No incidents reported today.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026
Internal mail infrastructure upgrade
Completed - The scheduled maintenance has been completed.
Apr 16, 04:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 01:00 NZST
Scheduled - We are upgrading our internal mail server as part of a planned improvement to security and reliability.

Your services will continue to function normally. There is no impact to customer servers, websites or email.

Please be aware that our support and ticketing system will be affected during this window. Incoming support emails may be delayed. If you have an urgent support request, please contact us by phone on 0800 484 537.
Apr 9, 09:14 NZST
Apr 15, 2026
Control Panel & API Maintenance
Completed - The scheduled maintenance has been completed.
Apr 15, 23:39 NZST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 15, 23:39 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 23:00 NZST
Scheduled - This is one of our regular maintenance windows where we release updates to our core systems including the Control Panel (CP) and our API. Customer impact is usually extremely low during these windows but you may not be able to access CP or use the API for a small period of time.
Apr 15, 12:17 NZST
Apr 14, 2026

No incidents reported.

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