All Systems Operational

API Operational
Control Panel Operational
IPv4 Network Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
IPv6 Network Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
Cloud Containers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
US – CAL01 Operational
UK – LDN01 Operational
SG – SGP01 Operational
AU – SYD01 Operational
DE - FRA01 Operational
Linux Virtual Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
US - CAL01 Operational
DE - FRA01 Operational
Windows Virtual Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
Dedicated Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
DNS Operational
Name Server 1 Operational
Name Server 2 Operational
Name Server 3 Operational
Mail Operational
IMAP Operational
POP3 Operational
Webmail Operational
Website Operational
Domains Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Server Maintenance (CAL01) May 16, 2026 15:00-18:00 NZST

Our upstream provider is performing maintenance on some of our virtual server nodes in our CAL01 region to provide improved security, performance, and reliability. During the maintenance, affected servers may be rebooted multiple times, so if you haven't already, we would recommend you check that your server is safe to reboot. If you are on a managed server or our Cloud Container platform, this has already been done for you.
Posted on May 13, 2026 - 11:01 NZST

Hazard Notification: AKL01 Power Failover Testing May 19, 2026 05:30-06:30 NZST

We will be performing a test of our power failover procedures to ensure they complete successfully and without incident. While we will be cutting over to backup power for this test we do not expect any customer
impact.
Posted on May 05, 2026 - 11:13 NZST
May 16, 2026

No incidents reported today.

May 15, 2026
Scheduled Server Maintenance (NZ-AKL1-6RZR24)
Completed - The scheduled maintenance has been completed.
May 15, 03:12 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 23:00 NZST
Scheduled - We are performing maintenance on our NZ-AKL1-6RZR24 node to provide improved security, performance, and reliability. During the maintenance, affected servers will be rebooted, so if you haven't already, we would recommend you check that your server is safe to reboot. If you are on a managed server or our Cloud Container platform, this has already been done for you.

If you are affected by this maintenance you should have already received an email from us.
May 6, 12:53 NZST
Control Panel & API Maintenance
Completed - The scheduled maintenance has been completed.
May 15, 00:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 23:00 NZST
Scheduled - This is one of our regular maintenance windows where we release updates to our core systems including the Control Panel (CP) and our API. Customer impact is usually extremely low during these windows but you may not be able to access CP or use the API for a small period of time.
May 14, 13:19 NZST
May 14, 2026
Hazard Notification: AKL01 UPS System Maintenance
Completed - The scheduled maintenance has been completed.
May 14, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 02:00 NZST
Scheduled - We will be performing maintenance on our UPS system. This essential maintenance will allow us to test our backup battery system and ensure it is ready on standby, we do not expect any customer impact.
May 5, 11:11 NZST
May 13, 2026
Scheduled Server Maintenance (NZ-AKL1-6RZR24)
Completed - The scheduled maintenance has been completed.
May 13, 05:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 23:00 NZST
Scheduled - We are performing maintenance on our NZ-AKL1-6RZR24 node to provide improved security, performance, and reliability. During the maintenance, affected servers will be rebooted, so if you haven't already, we would recommend you check that your server is safe to reboot. If you are on a managed server or our Cloud Container platform, this has already been done for you.

If you are affected by this maintenance you should have already received an email from us.
May 6, 12:52 NZST
May 12, 2026
May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026
Scheduled Server Maintenance (NZ-AKL1-93O7NY)
Completed - The scheduled maintenance has been completed.
May 7, 05:35 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 23:00 NZST
Scheduled - We are performing maintenance on our NZ-AKL1-93O7NY node to provide improved security, performance, and reliability. During the maintenance, affected servers will be rebooted, so if you haven't already, we would recommend you check that your server is safe to reboot. If you are on a managed server or our Cloud Container platform, this has already been done for you.

If you are affected by this maintenance you should have already received an email from us.
Apr 28, 16:47 NZST
May 6, 2026
Scheduled Server Maintenance (NZ-AKL1-93O7NY)
Completed - The scheduled maintenance has been completed.
May 6, 08:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 23:00 NZST
Scheduled - We are performing maintenance on our NZ-AKL1-93O7NY node to provide improved security, performance, and reliability. During the maintenance, affected servers will be rebooted, so if you haven't already, we would recommend you check that your server is safe to reboot. If you are on a managed server or our Cloud Container platform, this has already been done for you.

If you are affected by this maintenance you should have already received an email from us.
Apr 28, 16:47 NZST
May 5, 2026
May 4, 2026
Scheduled Network Maintenance – NZ-AKL02
Completed - The scheduled maintenance has been completed.
May 4, 06:51 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 22:00 NZST
Scheduled - Our fibre provider, Vector, is performing planned maintenance on fibre infrastructure that serves our NZ-AKL02 location.

We have redundant uplinks in place and do not expect any customer impact during this window. Our team will be actively monitoring the network throughout the maintenance and will provide updates here if anything changes.
Apr 28, 20:40 NZST
May 3, 2026
May 2, 2026

No incidents reported.

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