This incident has been resolved.
Jan 19, 10:13 NZDT
We are continuing to monitor for any further issues.
Jan 19, 09:43 NZDT
Customer servers should now be back online, certain servers may receive one additional reboot over the next hour for checks. We're monitoring the node closely for further signs of instability and if further steps are required.
Jan 19, 09:28 NZDT
We have identified a hardware node failure which is causing downtime for some customers, engineers are currently working to bring this node back online
Jan 19, 07:53 NZDT