All Systems Operational
API Operational
Control Panel Operational
IPv4 Network Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
IPv6 Network Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
Cloud Containers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
US – CAL01 Operational
UK – LDN01 Operational
SG – SGP01 Operational
AU – SYD01 Operational
DE - FRA01 Operational
Linux Virtual Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
US - CAL01 Operational
DE - FRA01 Operational
Windows Virtual Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
Dedicated Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
DNS Operational
Name Server 1 Operational
Name Server 2 Operational
Name Server 3 Operational
Mail Operational
IMAP Operational
POP3 Operational
Webmail Operational
Website Operational
Domains Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cloud Container Maintenance NZ-AKL1-9M545K Feb 14, 2025 00:00-06:00 NZDT
We need to perform maintenance on Cloud Containers on one of our virtual server nodes (NZ-AKL1-9M545K) in order to provide improved security, performance and reliability. During the maintenance affected servers will be rebooted, and affected customers have been contacted.
Posted on Feb 11, 2025 - 14:58 NZDT
Past Incidents
Feb 13, 2025
Completed - The scheduled maintenance has been completed.
Feb 13, 00:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 23:00 NZDT
Scheduled - During this window, we are performing maintenance on all Cloud Containers in our Sydney (SYD01) region. This maintenance requires all servers to be rebooted. This maintenance is a continuation of our delayed maintenance from January. If you have not been contacted and your server is not marked to be impacted on the Control Panel, your server will not be affected by this maintenance.

This includes significant upgrades to the underlying machine your containers run on, including updating the Operating System to the latest LTS release, Docker updates and more.

We don’t expect these updates to have any impact on your containers, and nothing is changing inside the containers themselves. At the server level there could be some minor impact, for example clients that communicate via SSH may need to be updated to match new security requirements.

These changes will help future proof your servers by improving their security, reliability and performance, with only a couple minutes of downtime. We thank you for your understanding.

Feb 11, 10:01 NZDT
Feb 12, 2025
Feb 11, 2025
Completed - The scheduled maintenance has been completed.
Feb 11, 23:54 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 23:00 NZDT
Scheduled - This is one of our regular maintenance windows where we release updates to our core systems including the Control Panel (CP) and our API. Customer impact is usually extremely low during these windows but you may not be able to access CP or use the API for a small period of time.
Feb 11, 17:26 NZDT
Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025
Completed - The scheduled maintenance has been completed.
Feb 8, 07:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 01:00 NZDT
Scheduled - We need to perform maintenance on Cloud Containers on some of our virtual server nodes (NZ-AKL1-V4XPGN, NZ-AKL1-61PEGO) in order to provide improved security, performance and reliability.
Feb 8, 00:05 NZDT
Feb 7, 2025
Completed - The scheduled maintenance has been completed.
Feb 7, 06:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 00:00 NZDT
Scheduled - We need to perform maintenance on Cloud Containers on some of our virtual server nodes (NZ-AKL1-V4XPGN, NZ-AKL1-6W0D2X, NZ-AKL1-62PRQ8 , NZ-AKL1-61PEGO) in order to provide improved security, performance and reliability.
Feb 6, 07:45 NZDT
Feb 6, 2025
Resolved - The node and guests have remained stable and we will continue to monitor for further issues. If you are still having issues, please get in touch at support@sitehost.co.nz.
Feb 6, 23:52 NZDT
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 6, 07:35 NZDT
Investigating - We are aware of an issue with our hardware node in AKL01 affecting guests. Our engineers are currently investigating the issue and working to get this back up as soon as possible.
Feb 6, 07:14 NZDT
Completed - The scheduled maintenance has been completed.
Feb 6, 06:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 02:00 NZDT
Scheduled - We need to perform maintenance on Cloud Containers on some of our virtual server nodes (NZ-AKL1-V4XPGN, NZ-AKL1-6W0D2X, NZ-AKL1-62PRQ8 , NZ-AKL1-61PEGO) in order to provide improved security, performance and reliability.

There is no expected downtime for the servers on these nodes during the maintenance window.

Feb 5, 08:05 NZDT
Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025
Completed - The scheduled maintenance has been completed.
Jan 31, 00:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 23:00 NZDT
Scheduled - This is one of our regular maintenance windows where we release updates to our core systems including the Control Panel (CP) and our API. Customer impact is usually extremely low during these windows but you may not be able to access CP or use the API for a small period of time.
Jan 30, 17:42 NZDT
Jan 30, 2025
Completed - The scheduled maintenance has been completed.
Jan 30, 06:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 00:00 NZDT
Scheduled - We need to perform maintenance for the VPS hosted on one of our virtual server nodes (NZ-AKL1-6JKW20) in order to provide improved security, performance and reliability. During the maintenance affected servers will be rebooted, and affected customers have been contacted.
Jan 16, 05:41 NZDT