All Systems Operational
API Operational
Control Panel Operational
Cloud Containers Operational
Auckland Central Operational
Auckland North Shore Operational
Auckland South Operational
California Operational
London Operational
Singapore Operational
Sydney Operational
Tokyo Operational
Linux Virtual Servers Operational
Auckland Central Operational
Auckland North Shore Operational
Sydney Operational
Auckland South Operational
Windows Virtual Servers Operational
Auckland Central Operational
Auckland North Shore Operational
Sydney Operational
Auckland South Operational
Dedicated Servers Operational
Auckland Central Operational
Auckland North Shore Operational
Sydney Operational
Auckland South Operational
IPv6 Network Operational
DNS Operational
Name Server 1 Operational
Name Server 2 Operational
Name Server 3 Operational
Mail Operational
IMAP Operational
POP3 Operational
Webmail Operational
Website Operational
Domains Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 3, 2021

No incidents reported today.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021
Resolved - This incident has been resolved.
Nov 30, 10:29 NZDT
Update - After monitoring the impact of these change, we're going to make an adjustment by adding two cyphers back to our default Cloud Container settings. This will allow editors like Visual Studio Code and Atom to continue working via SFTP until those programs are updated with newer cypher support in the future.

If you have worked with us to have custom rules in place for security or compatibility these changes will not impact you, as by design custom configurations take priority over our defaults. We'll be releasing these changes over the next hour or two and expect no impact.
Nov 29, 17:54 NZDT
Monitoring - We're continuing to monitor this security update to see if we need to make any adjustments to the settings but for now if you access your Cloud Container using an sFTP plugin inside Visual Studio Code please get in touch with support and we will be happy to help.
Nov 25, 17:37 NZDT
Identified - Over the past few days we have been releasing a security update to our Cloud Container platform that removes support for some old and less secure SSH and sFTP protocols. This has unfortunately caused connection issues for a small number of customers – if you see an error please try updating your SSH/sFTP client to the latest stable release available. If problems still persist with the latest versions please contact support and we can help.
Nov 25, 16:27 NZDT
Nov 29, 2021
Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021
Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.