All Systems Operational

API Operational
Control Panel Operational
IPv4 Network Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
IPv6 Network Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
Cloud Containers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
US – CAL01 Operational
UK – LDN01 Operational
SG – SGP01 Operational
AU – SYD01 Operational
DE - FRA01 Operational
Linux Virtual Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
US - CAL01 Operational
DE - FRA01 Operational
Windows Virtual Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
Dedicated Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
DNS Operational
Name Server 1 Operational
Name Server 2 Operational
Name Server 3 Operational
Mail Operational
IMAP Operational
POP3 Operational
Webmail Operational
Website Operational
Domains Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Cloud Container Maintenance - AKL02 Mar 31, 2025 23:00 - Apr 1, 2025 01:00 NZDT

During this window, we are performing maintenance on half of our Cloud Containers in our Auckland (AKL02) region. This maintenance requires all affected servers to be rebooted.

We have split this maintenance over two days. We recommend checking the Control Panel and your emails to which maintenance window your server(s) are impacted by.

This includes significant upgrades to the underlying machine your containers run on, including updating the Operating System to the latest LTS release, Docker updates and more.

We don’t expect these updates to have any impact on your containers, and nothing is changing inside the containers themselves. At the server level there could be some minor impact, for example clients that communicate via SSH may need to be updated to match new security requirements.

These changes will help future proof your servers by improving their security, reliability and performance, with only a couple minutes of downtime. We thank you for your understanding.

Posted on Mar 24, 2025 - 10:11 NZDT

Cloud Container Maintenance - AKL02 Apr 1, 2025 23:00 - Apr 2, 2025 01:00 NZDT

During this window, we are performing maintenance on half of our Cloud Containers in our Auckland (AKL02) region. This maintenance requires all affected servers to be rebooted.

We have split this maintenance over two days. We recommend checking the Control Panel and your emails to which maintenance window your server(s) are impacted by.

This includes significant upgrades to the underlying machine your containers run on, including updating the Operating System to the latest LTS release, Docker updates and more.

We don’t expect these updates to have any impact on your containers, and nothing is changing inside the containers themselves. At the server level there could be some minor impact, for example clients that communicate via SSH may need to be updated to match new security requirements.

These changes will help future proof your servers by improving their security, reliability and performance, with only a couple minutes of downtime. We thank you for your understanding.

Posted on Mar 24, 2025 - 10:13 NZDT
Mar 26, 2025

No incidents reported today.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Completed - The scheduled maintenance has been completed.
Mar 19, 02:43 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 02:00 NZDT
Scheduled - Following on from last night's maintenance, we will be performing further testing on our network fail-over procedures. We do not expect any downtime but there might be a brief period of increased latency.
Mar 18, 10:41 NZDT
Mar 18, 2025
Completed - The scheduled maintenance has been completed.
Mar 18, 03:40 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 02:00 NZDT
Scheduled - We will be performing emergency maintenance on our networking devices to ensure full protection and performing additional tests of our network fail-over procedures. During this maintenance window, we do not expect any downtime or customer impact but there might be a brief period of increased latency.
Mar 17, 10:47 NZDT
Completed - The scheduled maintenance has been completed.
Mar 18, 01:50 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 00:15 NZDT
Scheduled - We need to perform maintenance for the VPS hosted on one of our virtual server nodes (NZ-AKL2-V8R4ZG) in order to provide improved security, performance and reliability. During the maintenance affected servers will be rebooted, and affected customers have been contacted.
Mar 18, 00:12 NZDT
Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025
Completed - The scheduled maintenance has been completed.
Mar 13, 06:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 00:00 NZDT
Scheduled - We need to perform maintenance for the VPS hosted on one of our virtual server nodes (NZ-AKL1-9M545K ) in order to provide improved security, performance and reliability. During the maintenance affected servers will be rebooted, and affected customers have been contacted.
Mar 12, 23:25 NZDT
Mar 12, 2025

No incidents reported.