Scheduled Server Maintenance (NZ-AKL1-6YL4JO and NZ-AKL1-9XQO3E)
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 2026 - 23:00 NZST
Scheduled - We are performing maintenance on our NZ-AKL1-6YL4JO and NZ-AKL1-9XQO3E nodes to provide improved security, performance, and reliability. During the maintenance, affected servers will be rebooted, so if you haven't already, we would recommend you check that your server is safe to reboot. If you are on a managed server or our Cloud Container platform, this has already been done for you.

If you are affected by this maintenance you should have already received an email from us.
Jun 11, 2026 23:00 - Jun 12, 2026 06:00 NZST
API Operational
Control Panel Operational
IPv4 Network Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
IPv6 Network Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
Cloud Containers Under Maintenance
NZ – AKL01 Under Maintenance
NZ – AKL02 Operational
NZ – AKL03 Operational
US – CAL01 Operational
UK – LDN01 Operational
SG – SGP01 Operational
AU – SYD01 Operational
DE - FRA01 Operational
Linux Virtual Servers Under Maintenance
NZ – AKL01 Under Maintenance
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
US - CAL01 Operational
DE - FRA01 Operational
Windows Virtual Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
Dedicated Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
DNS Operational
Name Server 1 Operational
Name Server 2 Operational
Name Server 3 Operational
Mail Operational
IMAP Operational
POP3 Operational
Webmail Operational
Website Operational
Domains Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Cloud Container Maintenance (SG/UK) Jun 15, 2026 13:00-14:00 NZST

Update - During this maintenance window we are releasing some infrastructure improvements to our Cloud Container platform. We expect there to be downtime of no longer than a few seconds per server during the upgrade window.
Jun 11, 2026 - 16:50 NZST
Scheduled - During this maintenance window we are releasing some infrastructure improvements to our Cloud Container platform. We expect there to be downtime of no longer than a few seconds per server during the upgrade window.
Jun 11, 2026 - 16:50 NZST

Cloud Container Maintenance (AKL02/PPC) Jun 16, 2026 23:00 - Jun 17, 2026 00:00 NZST

During this maintenance window we are releasing some infrastructure improvements to our Cloud Container platform. We do not expect any customer downtime, however, we will put our Control Panel and API into Maintenance mode for the entire period.
Posted on Jun 11, 2026 - 16:51 NZST

Cloud Container Maintenance (AKL01) Jun 17, 2026 23:00 - Jun 18, 2026 00:00 NZST

During this maintenance window we are releasing some infrastructure improvements to our Cloud Container platform. We expect there to be downtime of no longer than a few seconds per server during the upgrade window.
Posted on Jun 11, 2026 - 16:52 NZST

Scheduled AKL03 Network Maintenance Jun 18, 2026 00:00-04:00 NZST

We will be replacing some of our networking equipment in our AKL03 region. During this maintenance window, there will be brief drops in connection to affected services, as well as periods of increased latency.
Posted on Jun 04, 2026 - 11:18 NZST
Jun 12, 2026

No incidents reported today.

Jun 11, 2026
Cloud Container Maintenance (SYD)
Completed - The scheduled maintenance has been completed.
Jun 11, 07:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 07:00 NZST
Update - We will be undergoing scheduled maintenance during this time.
Jun 8, 13:48 NZST
Scheduled - During this maintenance window we are releasing some infrastructure improvements to our Cloud Container platform. We expect there to be downtime of no longer than a few seconds per server during the upgrade window.
Jun 8, 13:48 NZST
Scheduled Server Maintenance (NZ-AKL1-6YL4JO)
Completed - The scheduled maintenance has been completed.
Jun 11, 06:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 23:00 NZST
Scheduled - We are performing maintenance on our NZ-AKL1-6YL4JO node to provide improved security, performance, and reliability. During the maintenance, affected servers will be rebooted, so if you haven't already, we would recommend you check that your server is safe to reboot. If you are on a managed server or our Cloud Container platform, this has already been done for you.

If you are affected by this maintenance you should have already received an email from us.
Jun 3, 12:02 NZST
Hazard Notification: Scheduled Network Maintenance – AKL01 Uplink
Completed - The scheduled maintenance has been completed.
Jun 11, 00:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 23:00 NZST
Scheduled - We will be performing scheduled maintenance on a network uplink in our AKL01 datacentre.

No downtime is expected as redundant connectivity remains in place throughout, though customers may notice a brief interruption or increased latency during the changeover.
Jun 9, 10:07 NZST
Jun 10, 2026
Cloud Container Maintenance (CAL/FRA)
Completed - The scheduled maintenance has been completed.
Jun 10, 16:20 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 16:00 NZST
Update - We will be undergoing scheduled maintenance during this time.
Jun 8, 13:49 NZST
Scheduled - During this maintenance window we are releasing some infrastructure improvements to our Cloud Container platform. We expect a few seconds of downtime per server.
Jun 8, 13:49 NZST
Network issues: Starlink
Resolved - This incident has been resolved.
Jun 10, 12:03 NZST
Monitoring - Starlink has made further adjustments on their end and customers are reporting a stable connection throughout the night. We are monitoring the situation closely and are working with Starlink and our upstream providers to reduce the likelihood of this recurring.

If you are still experiencing connectivity issues please let us know.
Jun 7, 09:37 NZST
Identified - The routing issue with Starlink has recurred. Starlink customers based in the South Island are currently unable to access services hosted on our network. This is a routing issue outside of our control. We recommend that affected users raise this with Starlink. We're continuing to reach out to them directly, and our networking team are investigating what mitigations we can take from our end.

In the meantime, we'd advise affected users to use a VPN or another internet connection as a workaround. Sites behind a CDN such as Cloudflare should be unaffected by this issue.
Jun 5, 13:01 NZST
Monitoring - Starlink has confirmed a routing adjustment on their side to resolve an issue that was impacting connectivity to our services. Their traffic is now being directed via an alternate path, and initial monitoring shows restored access.

We are continuing to monitor the situation closely to ensure stability. If you continue to experience issues from Starlink connections, please let us know.
Jun 3, 15:18 NZST
Investigating - We’re currently investigating an issue affecting customers using Starlink internet connections who are unable to reach our services. Our monitoring shows that traffic from Starlink networks is not currently being correctly routed to our infrastructure, which is preventing normal connectivity. This appears to be a routing issue outside of our direct control.

Our network team is actively investigating possible mitigation and working with upstream networks to restore normal access as quickly as possible. Customers using other internet providers are not affected at this time. We will provide further updates as more information becomes available.
May 29, 12:56 NZST
Hazard Notification: Scheduled AKL03 Network Maintenance
Completed - The scheduled maintenance has been completed.
Jun 10, 09:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 08:00 NZST
Scheduled - We are installing new networking equipment in our AKL03 region. No downtime is expected during this maintenance window, though there may be brief periods of increased latency.
Jun 4, 11:18 NZST
Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026
Jun 6, 2026

No incidents reported.

Jun 5, 2026
Jun 4, 2026

No incidents reported.

Jun 3, 2026
Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026
Emergency Server Maintenance - NZ-AKL1-61Z2YV
Completed - The scheduled maintenance has been completed.
May 30, 03:05 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 02:05 NZST
Scheduled - We need to perform maintenance on our NZ-AKL1-61Z2YV node to provide improved security, performance, and reliability.

During this window, the node and all it's guests will be restarted. We recommend you check your server(s) are safe to reboot, and that services are functioning as expected after the maintenance. For managed servers, or servers on our Cloud Container platform, this has already been done for you.

As part of this maintenance, our mail server will also rebooted, causing a brief outage for our mail services.

If you are affected by this maintenance, you would have already received an email.
May 30, 02:02 NZST
Emergency Server Maintenance - NZ-AKL1-61Z2YV
Completed - The scheduled maintenance has been completed.
May 30, 02:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 01:00 NZST
Scheduled - We need to perform maintenance on our NZ-AKL1-61Z2YV node to provide improved security, performance, and reliability.

During this window, the node and all it's guests will be restarted. We recommend you check your server(s) are safe to reboot, and that services are functioning as expected after the maintenance. For managed servers, or servers on our Cloud Container platform, this has already been done for you.

As part of this maintenance, our mail server will also rebooted, causing a brief outage for our mail services.

If you are affected by this maintenance, you would have already received an email.
May 29, 16:46 NZST
May 29, 2026
Emergency Maintenance
Completed - The scheduled maintenance has been completed.
May 29, 18:38 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 15:38 NZST
Scheduled - Our upstream provider is performing emergency maintenance on some of our virtual server nodes in our CAL01 region to provide improved security, performance, and reliability. During this time, there will be multiple reboot events, lasting up to an estimated 15 minutes each, causing network inaccessibility.
May 29, 15:37 NZST
Scheduled Server Maintenance (NZ-AKL1-V0XQD8)
Completed - The scheduled maintenance has been completed.
May 29, 05:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 23:00 NZST
Scheduled - We are performing maintenance on our NZ-AKL1-V0XQD8 node to provide improved security, performance, and reliability. During the maintenance, affected servers will be rebooted, so if you haven't already, we would recommend you check that your server is safe to reboot. If you are on a managed server or our Cloud Container platform, this has already been done for you.

If you are affected by this maintenance you should have already received an email from us.
May 21, 14:18 NZST
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