All Systems Operational
API Operational
Control Panel Operational
Cloud Containers Operational
Auckland Central Operational
Auckland North Shore Operational
London Operational
Singapore Operational
Sydney Operational
Tokyo Operational
IPv6 Network Operational
DNS Operational
Name Server 1 Operational
Name Server 2 Operational
Name Server 3 Operational
Mail Operational
IMAP Operational
POP3 Operational
Webmail Operational
Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 22, 2020

No incidents reported today.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020
Resolved - This incident has been resolved.
Jan 19, 10:13 NZDT
Update - We are continuing to monitor for any further issues.
Jan 19, 09:43 NZDT
Monitoring - Customer servers should now be back online, certain servers may receive one additional reboot over the next hour for checks. We're monitoring the node closely for further signs of instability and if further steps are required.
Jan 19, 09:28 NZDT
Identified - We have identified a hardware node failure which is causing downtime for some customers, engineers are currently working to bring this node back online
Jan 19, 07:53 NZDT
Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020
Completed - The scheduled maintenance has been completed.
Jan 16, 00:14 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 23:00 NZDT
Scheduled - This is one of our regular maintenance windows where we release updates to our core systems including the Control Panel (CP) and our API. Customer impact is usually extremely low during these windows but you may not be able to access CP or use the API for a small period of time.

During this window we are also releasing a new feature to our Cloud Container platform which will require a few seconds of downtime for all websites.
Jan 14, 17:48 NZDT
Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.

Jan 8, 2020

No incidents reported.