Emergency Maintenance: Auckland City

Scheduled Maintenance Report for SiteHost

Completed

The scheduled maintenance has been completed.

Everything appears to be running as expected again, if you are still experiencing issues please contact support@sitehost.nz - apologies for the unexpected downtime, we will be completing a postmortem and posting this as soon as practically possible.
Posted Mar 04, 2019 - 03:48 NZDT

Update

Network device is back in production and carrying network traffic, engineers are running some checks to confirm network is performing as expected.
Posted Mar 04, 2019 - 03:42 NZDT

Update

Service should be restored now, if you're still experiencing issues please email support@sitehost.nz - we're in the process of updating the firmware on one of our network devices - after this has been completed, we will attempt to put this network device back into production.
Posted Mar 04, 2019 - 03:15 NZDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 04, 2019 - 00:00 NZDT

Update

This maintenance is still ongoing, unfortunately during this maintenance a network outage has occurred taking out networking for all customers at Auckland City, we will provide a full postmortem however the team are currently focused on restoring services to all customers.
Posted Mar 04, 2019 - 02:35 NZDT

Scheduled

We will be performing an emergency network maintenance in our Auckland City datacenter in order to resolve a reliability issue. During this time, we do not expect there to be any impact on customers from this maintenance, but you may notice some intermittent periods of increased latency.
Posted Mar 03, 2019 - 18:00 NZDT