Degraded Functionality: Control Panel & API

Incident Report for SiteHost

Resolved

This incident has been resolved.
Posted Jan 18, 2025 - 05:04 NZDT

Update

We are continuing to monitor for any further issues.
Posted Jan 18, 2025 - 04:22 NZDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 18, 2025 - 04:22 NZDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 17, 2025 - 18:05 NZDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 17, 2025 - 17:02 NZDT

Identified

We are aware of an issue with the SiteHost Control Panel which is affecting operations to servers on some nodes and our engineers are currently investigating. We do not believe there is any impact to customer servers and services as a result of this outage.
Posted Jan 17, 2025 - 16:59 NZDT
This incident affected: API and Control Panel.