We are still seeing some issues with websites that use Cloudflare accessed on Spark Internet connections. Spark Internet connections accessing websites protected by Cloudflare are currently connecting via a Cloudflare PoP in Japan. Because of this we are seeing intermittent errors and are attempting to work with Spark and Cloudflare to resolve. We are not seeing the same errors from other Internet connections which are connecting via Cloudflares Auckland based PoP.
If you are experiencing high levels of issues accessing sites behind Cloudflare via the Spark network we would recommend getting in touch with Spark directly and to log a ticket with Cloudflare support. Feel free provide us with the ticket ID (via email to firstname.lastname@example.org
) if you would like us to follow up with Cloudflare on your behalf.
Alternatively, Cloudflare can temporarily be paused by following the steps:https://support.cloudflare.com/hc/en-us/articles/203118044#h_8654c523-e31e-4f40-a3c7-0674336a2753