All Systems Operational

API Operational
Control Panel Operational
IPv4 Network Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
IPv6 Network Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
Cloud Containers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
US – CAL01 Operational
UK – LDN01 Operational
SG – SGP01 Operational
AU – SYD01 Operational
DE - FRA01 Operational
Linux Virtual Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
US - CAL01 Operational
DE - FRA01 Operational
Windows Virtual Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
Dedicated Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
DNS Operational
Name Server 1 Operational
Name Server 2 Operational
Name Server 3 Operational
Mail Operational
IMAP Operational
POP3 Operational
Webmail Operational
Website Operational
Domains Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Internal mail infrastructure upgrade Apr 16, 2026 01:00-04:00 NZST

We are upgrading our internal mail server as part of a planned improvement to security and reliability.

Your services will continue to function normally. There is no impact to customer servers, websites or email.

Please be aware that our support and ticketing system will be affected during this window. Incoming support emails may be delayed. If you have an urgent support request, please contact us by phone on 0800 484 537.

Posted on Apr 09, 2026 - 09:14 NZST
Apr 10, 2026

No incidents reported today.

Apr 9, 2026
Completed - The scheduled maintenance has been completed.
Apr 9, 23:33 NZST
Verifying - Verification of the maintenance work is taking place, but the Control Panel and API are available again.
Apr 9, 23:24 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 23:00 NZST
Scheduled - This is one of our regular maintenance windows where we release updates to our core systems including the Control Panel (CP) and our API.

Your services will continue to function, but you will not be able to access the Control Panel or use the API for a small period of time.

Apr 8, 16:04 NZST
Apr 8, 2026
Completed - The scheduled maintenance has been completed.
Apr 8, 00:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 23:00 NZST
Scheduled - During this maintenance window, we are upgrading our core infrastructure in the interest of modernisation and improved security and reliability.

We do not expect there to be impact to customer servers and websites, but please be aware that the API and Control Panel may be unavailable for up to an hour.

Apr 1, 17:46 NZDT
Apr 7, 2026
Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.