All Systems Operational

API Operational
Control Panel Operational
IPv4 Network Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
IPv6 Network Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
Cloud Containers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
US – CAL01 Operational
UK – LDN01 Operational
SG – SGP01 Operational
AU – SYD01 Operational
DE - FRA01 Operational
Linux Virtual Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
US - CAL01 Operational
DE - FRA01 Operational
Windows Virtual Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
Dedicated Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
DNS Operational
Name Server 1 Operational
Name Server 2 Operational
Name Server 3 Operational
Mail Operational
IMAP Operational
POP3 Operational
Webmail Operational
Website Operational
Domains Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Hazard Notification: Power Failover Testing Dec 10, 2025 05:30-06:30 NZDT

We will be performing a test of our power failover procedures to ensure they complete successfully and without incident. While we will be cutting over to backup power for this test we do not expect any customer
impact.
Posted on Dec 03, 2025 - 14:48 NZDT

Hazard Notification: Vector Planned Maintenance Power Failover Dec 15, 2025 02:00-05:00 NZDT

Vector will be temporarily switching off power to perform maintenance on its
transformer. During this period, we will cut over to backup power to
ensure normal operations are maintained.
Posted on Aug 26, 2025 - 13:48 NZST
Dec 7, 2025

No incidents reported today.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025
Control Panel & API Maintenance
Completed - The scheduled maintenance has been completed.
Dec 4, 00:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 23:00 NZDT
Scheduled - This is one of our regular maintenance windows where we release updates to our core systems including the Control Panel (CP) and our API. Customer impact is usually extremely low during these windows but you may not be able to access CP or use the API for a small period of time.
Dec 3, 17:08 NZDT
Dec 3, 2025
Control Panel & API Maintenance
Completed - The scheduled maintenance has been completed.
Dec 3, 00:30 NZDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Dec 3, 00:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 23:00 NZDT
Scheduled - This is one of our regular maintenance windows where we release updates to our core systems including the Control Panel (CP) and our API. Customer impact is usually extremely low during these windows but you may not be able to access CP or use the API for a small period of time.
Dec 2, 16:07 NZDT
Dec 2, 2025
Cloud Container Maintenance (All Regions)
Completed - The scheduled maintenance has been completed.
Dec 2, 00:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 23:00 NZDT
Scheduled - During this maintenance window we are releasing some infrastructure improvements to our Cloud Container platform. We do not expect any customer downtime, however, we will put our Control Panel and API into Maintenance mode for the entire period.
Dec 1, 10:11 NZDT
Dec 1, 2025
Nov 30, 2025

No incidents reported.

Nov 29, 2025
Internal Sites Maintenance
Completed - The scheduled maintenance has been completed.
Nov 29, 00:30 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 00:00 NZDT
Scheduled - We have scheduled a reboot on the hardware node which runs our sitehost.nz website, knowledge base and API documentation to perform critical maintenance.

No customer servers, containers, or websites will be impacted by this maintenance. Our Control Panel and API will remain available during the maintenance window.
Nov 28, 11:20 NZDT
Nov 28, 2025
Internal Sites Outage
Resolved - This incident has been resolved.
Nov 28, 11:05 NZDT
Update - We are continuing to monitor for any further issues.
Nov 28, 11:01 NZDT
Monitoring - We have restored the nodes and all of our impacted services are back online. We're monitoring the health of the nodes and conducting further investigations.
Nov 28, 10:52 NZDT
Investigating - Currently, we are experiencing an outage on some internal hardware nodes, which is affecting our website, knowledge base, API documentation, and other services. Engineers are actively working on resolving the issue.

No customer servers, containers, or websites are impacted and our Control Panel and API are working as expected.
Nov 28, 10:36 NZDT
Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025
Control Panel & API Maintenance
Completed - The scheduled maintenance has been completed.
Nov 25, 23:30 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 23:00 NZDT
Scheduled - This is one of our regular maintenance windows where we release updates to our core systems including the Control Panel (CP) and our API. Customer impact is usually extremely low during these windows but you may not be able to access CP or use the API for a small period of time.
Nov 25, 16:43 NZDT
Internal Sites Outage
Resolved - This incident has been resolved.
Nov 25, 13:40 NZDT
Monitoring - We have restored the nodes and all of our impacted services are back online. We're monitoring the health of the nodes and conducting further investigations.
Nov 25, 10:10 NZDT
Identified - Currently, we are experiencing an outage on some internal hardware nodes, which is affecting our website, knowledge base, API documentation, and other services. Engineers are actively working on resolving the issue.

No customer servers, containers, or websites are impacted and our Control Panel and API are working as expected.
Nov 25, 10:03 NZDT
Hazard Notification: Scheduled Network Maintenance in AKL01
Completed - The scheduled maintenance has been completed.
Nov 25, 04:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 00:00 NZDT
Scheduled - We will be performing network fail-over testing in our AKL01 region to validate redundancy and protection.
No downtime is expected during this work, but there is a small risk of increased latency or temporary service disruption. Our team will be closely monitoring the network throughout the process.
Nov 6, 11:33 NZDT
Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage