All Systems Operational

API Operational
Control Panel Operational
IPv4 Network Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
IPv6 Network Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
Cloud Containers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
US – CAL01 Operational
UK – LDN01 Operational
SG – SGP01 Operational
AU – SYD01 Operational
DE - FRA01 Operational
Linux Virtual Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
US - CAL01 Operational
DE - FRA01 Operational
Windows Virtual Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
Dedicated Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
DNS Operational
Name Server 1 Operational
Name Server 2 Operational
Name Server 3 Operational
Mail Operational
IMAP Operational
POP3 Operational
Webmail Operational
Website Operational
Domains Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Server Maintenance (AKL01) Sep 17, 2025 00:00-07:00 NZST

We are performing maintenance on some of our virtual server nodes to provide improved security, performance, and reliability. During the maintenance, affected servers will be rebooted, so if you haven't already, we would recommend you check that your server is safe to reboot. If you are on a managed server or our Cloud Container platform, this has already been done for you.

If your server is affected by this maintenance, you have already been notified via email.

This will also affect some of our infrastructure servers, causing some actions in our Control Panel to be briefly unavailable.
Posted on Sep 08, 2025 - 12:38 NZST

Scheduled Server Maintenance (FRA01) Sep 17, 2025 11:00-13:00 NZST

We are performing maintenance on some of our virtual server nodes in our FRA01 region to provide improved security, performance, and reliability. During the maintenance, affected servers will be rebooted, so if you haven't already, we would recommend you check that your server is safe to reboot. If you are on a managed server or our Cloud Container platform, this has already been done for you.
Posted on Sep 10, 2025 - 15:00 NZST

Scheduled Server Maintenance (CAL01) Sep 17, 2025 19:00-21:00 NZST

We are performing maintenance on some of our virtual server nodes in our CAL01 region to provide improved security, performance, and reliability. During the maintenance, affected servers will be rebooted, so if you haven't already, we would recommend you check that your server is safe to reboot. If you are on a managed server or our Cloud Container platform, this has already been done for you.
Posted on Sep 10, 2025 - 15:01 NZST

Scheduled Server Maintenance (AKL01) Sep 18, 2025 00:00-03:00 NZST

We are performing maintenance on some of our virtual server nodes in our AKL01 region to provide improved security, performance, and reliability. During the maintenance, affected servers will be rebooted, so if you haven't already, we would recommend you check that your server is safe to reboot. If you are on a managed server or our Cloud Container platform, this has already been done for you.
Posted on Sep 10, 2025 - 14:58 NZST

Hazard Notification: Vector Planned Maintenance Power Failover Sep 19, 2025 22:00 - Sep 20, 2025 07:30 NZST

Vector has scheduled a prolonged power outage to perform overhead maintenance on their power lines. During this period, we will switch to backup power to ensure normal operations are maintained.
Posted on Sep 10, 2025 - 14:36 NZST

Hazard Notification: Scheduled Network Maintenance in AKL01 Sep 23, 2025 00:00-04:00 NZST

We will be performing network fail-over testing in our AKL01 region to validate redundancy and protection.
No downtime is expected during this work, but there is a small risk of increased latency or temporary service disruption. Our team will be closely monitoring the network throughout the process.
Posted on Sep 08, 2025 - 14:34 NZST

Hazard Notification: Vector Planned Maintenance Power Failover Dec 15, 2025 02:00-05:00 NZDT

Vector will be temporarily switching off power to perform maintenance on its
transformer. During this period, we will cut over to backup power to
ensure normal operations are maintained.
Posted on Aug 26, 2025 - 13:48 NZST
Sep 14, 2025

No incidents reported today.

Sep 13, 2025

No incidents reported.

Sep 12, 2025
Scheduled Server Maintenance (AKL01)
Completed - The scheduled maintenance has been completed.
Sep 12, 07:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 00:00 NZST
Scheduled - We are performing maintenance on some of our virtual server nodes in our AKL01 region to provide improved security, performance, and reliability. During the maintenance, affected servers will be rebooted, so if you haven't already, we would recommend you check that your server is safe to reboot. If you are on a managed server or our Cloud Container platform, this has already been done for you.

If your server is affected by this maintenance, you have already been notified via email.
Sep 2, 10:22 NZST
Sep 11, 2025
Scheduled Server Maintenance (AKL01)
Completed - The scheduled maintenance has been completed.
Sep 11, 07:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 00:00 NZST
Scheduled - We are performing maintenance on some of our virtual server nodes in our AKL01 region to provide improved security, performance, and reliability. During the maintenance, affected servers will be rebooted, so if you haven't already, we would recommend you check that your server is safe to reboot. If you are on a managed server or our Cloud Container platform, this has already been done for you.

If your server is affected by this maintenance, you have already been notified via email.
Sep 2, 10:21 NZST
Sep 10, 2025
Scheduled Server Maintenance (AKL01)
Completed - The scheduled maintenance has been completed.
Sep 10, 07:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 00:00 NZST
Scheduled - We are performing maintenance on some of our virtual server nodes in our AKL01 region to provide improved security, performance, and reliability. During the maintenance, affected servers will be rebooted, so if you haven't already, we would recommend you check that your server is safe to reboot. If you are on a managed server or our Cloud Container platform, this has already been done for you.

If your server is affected by this maintenance, you have already been notified via email.
Sep 2, 10:21 NZST
Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025
Scheduled Server Maintenance (AKL01)
Completed - The scheduled maintenance has been completed.
Sep 5, 07:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 00:00 NZST
Scheduled - We are performing maintenance on some of our virtual server nodes in our AKL01 region to provide improved security, performance, and reliability. During the maintenance, affected servers will be rebooted, so if you haven't already, we would recommend you check that your server is safe to reboot. If you are on a managed server or our Cloud Container platform, this has already been done for you.

If your server is affected by this maintenance, you have already been notified via email.

This will also affect some of our Cloud Container functionality in the the AKL01 region.
Aug 27, 09:45 NZST
Sep 4, 2025
Scheduled Server Maintenance (AKL01)
Completed - The scheduled maintenance has been completed.
Sep 4, 07:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 00:00 NZST
Scheduled - We are performing maintenance on some of our virtual server nodes in our AKL01 region to provide improved security, performance, and reliability. During the maintenance, affected servers will be rebooted, so if you haven't already, we would recommend you check that your server is safe to reboot. If you are on a managed server or our Cloud Container platform, this has already been done for you.

If your server is affected by this maintenance, you have already been notified via email.
Aug 26, 16:03 NZST
Sep 3, 2025
Scheduled Server Maintenance
Completed - The scheduled maintenance has been completed.
Sep 3, 08:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 00:00 NZST
Scheduled - We are performing maintenance on some of our virtual server nodes to provide improved security, performance, and reliability. During the maintenance, affected servers will be rebooted, so if you haven't already, we would recommend you check that your server is safe to reboot. If you are on a managed server or our Cloud Container platform, this has already been done for you.

If your server is affected by this maintenance, you have already been notified via email.

This will also affect some of our infrastructure servers, as well as some of our Cloud Container functionality in the the SYD01 region.
Aug 26, 16:01 NZST
Sep 2, 2025
Hazard Notification: Power Failover Testing
Completed - The scheduled maintenance has been completed.
Sep 2, 06:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 05:30 NZST
Scheduled - We will be performing a test of our power failover procedures to ensure they complete successfully and without incident. While we will be cutting over to backup power for this test we do not expect any customer
impact.
Aug 26, 11:31 NZST
Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage