tag:www.sitehost-status.net,2005:/historySiteHost Status - Incident History2024-03-29T18:24:03+13:00SiteHosttag:www.sitehost-status.net,2005:Incident/202296422024-04-03T06:00:00+13:002024-03-13T13:43:08+13:00Hazard Notification: Scheduled DC Maintenance (AKL02)<p><strong>THIS IS A SCHEDULED EVENT Apr <var data-var='date'>3</var>, <var data-var='time'>06:00</var> - <var data-var='time'>08:00</var> NZDT</strong></p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>13:43</var> NZDT</small><br><strong>Scheduled</strong> - In order to ensure stability and reliability in the region, we are performing maintenance on some of the networking equipment in our AKL02 DC. We are not expecting any outages during this maintenance window.</p>tag:www.sitehost-status.net,2005:Incident/200423082024-03-05T08:00:56+13:002024-03-05T08:00:56+13:00Hazard Notification: Scheduled DC Maintenance (AKL02)<p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>08:00</var> NZDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>06:00</var> NZDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>11:39</var> NZDT</small><br><strong>Scheduled</strong> - In order to ensure stability and reliability in the region, we are performing maintenance on some of the networking equipment in our AKL02 DC. We are not expecting any outages during this maintenance window.</p>tag:www.sitehost-status.net,2005:Incident/200407232024-02-22T10:15:50+13:002024-02-22T10:16:29+13:00Unscheduled Network Outage - AKL01<p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>10:15</var> NZDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>10:15</var> NZDT</small><br><strong>Update</strong> - This morning, at around 07:49, we experienced an issue with one of our access switches in the AKL01 region following a routine network configuration rollout. Unfortunately, this resulted in temporary inaccessibility to services hosted within the rack. Our network engineers promptly assessed the situation and determined that the most effective solution was to reboot the device, which was completed by approximately 08:01, restoring all services. We are reviewing logs and consulting with our network vendors to determine if any changes are required to prevent this in the future.<br /><br />We sincerely apologize for any inconvenience this interruption may have caused. Our team has been monitoring the situation closely, and for over 2 hours now, the service has remained stable without any recurrence of issues with the access switch. As such, we consider this incident resolved.<br /><br />If, however, you are still encountering any difficulties, please do not hesitate to reach out to us at support@sitehost.co.nz.</p><p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>08:09</var> NZDT</small><br><strong>Monitoring</strong> - We believe the issue has been identified and the services have been restored. We are monitoring this closely and will share additional updates as we have more information.</p><p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>07:57</var> NZDT</small><br><strong>Investigating</strong> - We have experienced an unplanned network outage affecting some of our customers in the AKL01 region. Our engineers are currently investigating. We will share additional updates as we have more information.</p>tag:www.sitehost-status.net,2005:Incident/200241082024-02-20T23:35:30+13:002024-02-20T23:35:30+13:00Control Panel & API Maintenance<p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>23:35</var> NZDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>23:00</var> NZDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>11:32</var> NZDT</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>11:23</var> NZDT</small><br><strong>Scheduled</strong> - This is one of our regular maintenance windows where we release updates to our core systems including the Control Panel (CP) and our API. Customer impact is usually extremely low during these windows but you may not be able to access CP or use the API for a small period of time.</p>tag:www.sitehost-status.net,2005:Incident/198897182024-02-08T06:30:56+13:002024-02-08T06:30:56+13:00Hazard Notification: Power Failover Testing (AKL01)<p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>06:30</var> NZDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>05:30</var> NZDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>15:00</var> NZDT</small><br><strong>Scheduled</strong> - We will be performing a test of our power failover procedures to ensure they complete successfully and without incident. While we will be cutting over to backup power for this test we do not expect any customer impact.</p>tag:www.sitehost-status.net,2005:Incident/198712752024-02-01T00:30:49+13:002024-02-01T00:30:49+13:00Control Panel & API Maintenance<p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>00:30</var> NZDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>23:59</var> NZDT</small><br><strong>Update</strong> - Scheduled maintenance is still in progress. We have completed the maintenance on our Control Panel and API, but are still progressing on other systems.</p><p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>23:01</var> NZDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>13:02</var> NZDT</small><br><strong>Scheduled</strong> - This is one of our regular maintenance windows where we release updates to our core systems including the Control Panel (CP) and our API. Customer impact is usually extremely low during these windows but you may not be able to access CP or use the API for a small period of time.</p>tag:www.sitehost-status.net,2005:Incident/196842412024-01-23T01:00:17+13:002024-01-23T01:00:18+13:00Cloud Container Maintenance (AKL01)<p><small>Jan <var data-var='date'>23</var>, <var data-var='time'>01:00</var> NZDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>23</var>, <var data-var='time'>00:36</var> NZDT</small><br><strong>Update</strong> - We will need to extend the maintenance window by an additional 15 minutes, bringing the estimated completion time to 1:00 AM.</p><p><small>Jan <var data-var='date'>23</var>, <var data-var='time'>00:00</var> NZDT</small><br><strong>Update</strong> - Scheduled maintenance is still in progress. We expect to be finished by 12:45 AM. If this estimate changes, we will update the status page with a new time.</p><p><small>Jan <var data-var='date'>22</var>, <var data-var='time'>23:30</var> NZDT</small><br><strong>Update</strong> - Scheduled maintenance is still in progress. We will need to extend maintenance out by 45 minutes to complete it. We apologize for any inconvenience.</p><p><small>Jan <var data-var='date'>22</var>, <var data-var='time'>23:00</var> NZDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>12</var>, <var data-var='time'>16:34</var> NZDT</small><br><strong>Scheduled</strong> - This is one of our regular maintenance windows where we release updates to our Cloud Container Platform. Customer impact is usually extremely low during these windows but containers will need to be restarted during this maintenance. There will be a short period of downtime for individual containers.</p>tag:www.sitehost-status.net,2005:Incident/196842352024-01-19T00:00:15+13:002024-01-19T00:00:15+13:00Cloud Container Maintenance (AKL02)<p><small>Jan <var data-var='date'>19</var>, <var data-var='time'>00:00</var> NZDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>23:00</var> NZDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>12</var>, <var data-var='time'>16:34</var> NZDT</small><br><strong>Scheduled</strong> - This is one of our regular maintenance windows where we release updates to our Cloud Container Platform. Customer impact is usually extremely low during these windows but containers will need to be restarted during this maintenance. There will be a short period of downtime for individual containers.</p>tag:www.sitehost-status.net,2005:Incident/194346052023-12-19T00:01:11+13:002023-12-19T00:01:11+13:00Cloud Container Maintenance (Sydney, California, Tokyo, PPC)<p><small>Dec <var data-var='date'>19</var>, <var data-var='time'>00:01</var> NZDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>18</var>, <var data-var='time'>23:55</var> NZDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Dec <var data-var='date'>18</var>, <var data-var='time'>23:00</var> NZDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>18:20</var> NZDT</small><br><strong>Scheduled</strong> - This is one of our regular maintenance windows where we release updates to our Cloud Container Platform. Customer impact is usually extremely low during these windows but containers will need to be restarted during this maintenance. There will be a short period of downtime for individual containers.</p>tag:www.sitehost-status.net,2005:Incident/194345932023-12-18T11:27:15+13:002023-12-18T11:27:15+13:00Cloud Container Maintenance (London, Singapore)<p><small>Dec <var data-var='date'>18</var>, <var data-var='time'>11:27</var> NZDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>18</var>, <var data-var='time'>11:00</var> NZDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>18:19</var> NZDT</small><br><strong>Scheduled</strong> - This is one of our regular maintenance windows where we release updates to our Cloud Container Platform. Customer impact is usually extremely low during these windows but containers will need to be restarted during this maintenance. There will be a short period of downtime for individual containers.</p>tag:www.sitehost-status.net,2005:Incident/194437252023-12-16T08:48:40+13:002023-12-16T08:48:40+13:00Cloud Container Provisioning Issue<p><small>Dec <var data-var='date'>16</var>, <var data-var='time'>08:48</var> NZDT</small><br><strong>Resolved</strong> - The upstream issues have been resolved and provisioning should now be working as expected in all regions but we will continue monitoring closely.</p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>15:26</var> NZDT</small><br><strong>Update</strong> - While waiting for upstream fixes we have implemented a work around for our AKL01, AKL02, AKL03, and SYD01 regions. CAL01, LDN01, SGP01, and TYO01 are still unavailable for new provisions at this stage.</p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>14:04</var> NZDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>13:08</var> NZDT</small><br><strong>Identified</strong> - Due to an upstream issue with some Linux packages Cloud Containers are currently failing to provision in all regions. We're currently investigating a workaround and this has no impact on existing Cloud Containers.</p>tag:www.sitehost-status.net,2005:Incident/192310542023-12-05T06:30:10+13:002023-12-05T06:30:10+13:00Hazard Notification: Power Failover Testing (AKL01)<p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>06:30</var> NZDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>04:31</var> NZDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>16:00</var> NZDT</small><br><strong>Scheduled</strong> - We will be performing a test of our power failover procedures to ensure they complete successfully and without incident. While we will be cutting over to backup power for this test we do not expect any customer impact.</p>tag:www.sitehost-status.net,2005:Incident/192539082023-12-01T13:50:17+13:002023-12-01T13:50:17+13:00Partial DNS Resolution Issues<p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>13:50</var> NZDT</small><br><strong>Resolved</strong> - Engineers have identified and resolved this issue. Our DNS sync system had a short outage which prevented zones getting pushed to our namservers and zones that have been manually set with extremely short EXPIRE values were dropped from the system.<br /><br />This impacted less than 1% of the zones in our system, but it is a good reminder that we recommend only lowering the TTL value of your zones as required. We strongly recommend leaving EXPIRE, REFRESH and RETRY at the default values of 604800, 10800, and 3600 respectively. We'll be updating the Control Panel to make this recommendation more obvious and explain the risks of lowering these values.</p><p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>13:06</var> NZDT</small><br><strong>Identified</strong> - Engineers have identified the issue and impacted customers should now be seeing DNS work as expected. We're continuing to investigate and understand the root cause of the issues.</p><p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>12:57</var> NZDT</small><br><strong>Investigating</strong> - We're seeing a small number of customers impacted by a DNS issue that is causing records to fail and resulting in outages. Engineers are investigating the cause and we will update here as we know more.</p>tag:www.sitehost-status.net,2005:Incident/192486452023-12-01T05:01:25+13:002023-12-01T05:01:25+13:00Scheduled Maintenance Maintenance (NZ-AKL1-V0X1LX )<p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>05:01</var> NZDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>01:00</var> NZDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>30</var>, <var data-var='time'>22:20</var> NZDT</small><br><strong>Scheduled</strong> - We need to perform maintenance on one of our virtual server nodes (NZ-AKL1-V0X1LX) in order to provide improved security, performance and reliability. During the maintenance affected servers will be rebooted, and affected customers have been contacted.</p>tag:www.sitehost-status.net,2005:Incident/192310332023-11-29T06:00:31+13:002023-11-29T06:00:31+13:00Hazard Notification: UPS System Maintenance (AKL01)<p><small>Nov <var data-var='date'>29</var>, <var data-var='time'>06:00</var> NZDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>29</var>, <var data-var='time'>04:00</var> NZDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>15:57</var> NZDT</small><br><strong>Scheduled</strong> - We will be performing maintenance on our UPS system in AKL01. While we will be cutting over to UPS power during this maintenance we do not expect any customer impact.</p>tag:www.sitehost-status.net,2005:Incident/191749622023-11-28T06:00:23+13:002023-11-28T06:00:23+13:00Hazard Notification: UPS System Maintenance (AKL01)<p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>06:00</var> NZDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>04:00</var> NZDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>20</var>, <var data-var='time'>15:18</var> NZDT</small><br><strong>Scheduled</strong> - We will be performing maintenance on our UPS system in AKL01. While we will be cutting over to UPS power during this maintenance we do not expect any customer impact.</p>tag:www.sitehost-status.net,2005:Incident/192052662023-11-28T03:03:39+13:002023-11-28T03:03:39+13:00Scheduled node maintenance (NZ-AKL2-V020W5)<p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>03:03</var> NZDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>01:00</var> NZDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>24</var>, <var data-var='time'>08:27</var> NZDT</small><br><strong>Scheduled</strong> - We need to perform maintenance on our NZ-AKL2-V020W5 hardware node in order to provide improved security, performance, and reliability. The maintenance will require a reboot of the servers on this node.</p>tag:www.sitehost-status.net,2005:Incident/192069142023-11-24T17:36:27+13:002023-11-24T17:36:27+13:00Node Outage: NZ-AKL2-62ROG0<p><small>Nov <var data-var='date'>24</var>, <var data-var='time'>17:36</var> NZDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>24</var>, <var data-var='time'>14:28</var> NZDT</small><br><strong>Monitoring</strong> - All servers are back up and running on the affected node and we are continuing to monitor for further issues.</p><p><small>Nov <var data-var='date'>24</var>, <var data-var='time'>14:18</var> NZDT</small><br><strong>Investigating</strong> - We are aware of an issue that occurred on the hardware node NZ-AKL2-62ROG0 a few minutes ago. This resulted in the unexpected reboot of customer servers which are currently coming back online. We will be closely monitoring this for now.</p>tag:www.sitehost-status.net,2005:Incident/189995262023-11-10T02:16:58+13:002023-11-10T02:16:58+13:00Hazard Notification: Scheduled DC Maintenance - AKL01<p><small>Nov <var data-var='date'>10</var>, <var data-var='time'>02:16</var> NZDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>10</var>, <var data-var='time'>00:01</var> NZDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>01:15</var> NZDT</small><br><strong>Scheduled</strong> - We have some upcoming network maintenance affecting our core network in AKL01. We are currently working with a network vendor on validating a proposed fix for an issue. Due to the nature of the issue and the fix there may be several brief drops in connectivity of up to 5 minutes in length and higher than usual latency during this maintenance window.</p>tag:www.sitehost-status.net,2005:Incident/189048412023-11-03T01:14:05+13:002023-11-03T01:14:05+13:00Hazard Notification: Scheduled DC Maintenance - AKL01<p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>01:14</var> NZDT</small><br><strong>Completed</strong> - Due to an unforeseen operational error we have had to reschedule tonight's maintenance for next week.</p><p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>00:01</var> NZDT</small><br><strong>Update</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>00:01</var> NZDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>24</var>, <var data-var='time'>11:21</var> NZDT</small><br><strong>Scheduled</strong> - We have some upcoming network maintenance affecting our core network in AKL01. We are currently working with a network vendor on validating a proposed fix for an issue. Due to the nature of the issue and the fix there may be several brief drops in connectivity of up to 5 minutes in length and higher than usual latency during this maintenance window.</p>tag:www.sitehost-status.net,2005:Incident/189728112023-10-31T23:18:12+13:002023-10-31T23:18:12+13:00Control Panel & API Maintenance<p><small>Oct <var data-var='date'>31</var>, <var data-var='time'>23:18</var> NZDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>31</var>, <var data-var='time'>23:00</var> NZDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>31</var>, <var data-var='time'>11:07</var> NZDT</small><br><strong>Scheduled</strong> - This is one of our regular maintenance windows where we release updates to our core systems including the Control Panel (CP) and our API. Customer impact is usually extremely low during these windows but you may not be able to access CP or use the API for a small period of time.</p>tag:www.sitehost-status.net,2005:Incident/185948882023-09-26T00:00:26+13:002023-09-26T00:00:26+13:00Control Panel & API Maintenance<p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>00:00</var> NZDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>23:00</var> NZDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>10:13</var> NZDT</small><br><strong>Scheduled</strong> - This is one of our regular maintenance windows where we release updates to our core systems including the Control Panel (CP) and our API. Customer impact is usually extremely low during these windows but you may not be able to access CP or use the API for a small period of time.</p>tag:www.sitehost-status.net,2005:Incident/185373132023-09-19T10:54:27+12:002023-09-19T10:54:27+12:00Node Outage: NZ-AKL2-62ROG0<p><small>Sep <var data-var='date'>19</var>, <var data-var='time'>10:54</var> NZST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>19</var>, <var data-var='time'>06:59</var> NZST</small><br><strong>Monitoring</strong> - All servers are back up and running on the affected node and we are continuing to monitor for further issues.</p><p><small>Sep <var data-var='date'>19</var>, <var data-var='time'>06:05</var> NZST</small><br><strong>Investigating</strong> - We are aware of an issue that occurred on the hardware node NZ-AKL2-62ROG0 a few minutes ago. This resulted in the unexpected reboot of customer servers which are currently coming back online. We will be closely monitoring this for now.</p>tag:www.sitehost-status.net,2005:Incident/184861672023-09-15T00:00:26+12:002023-09-15T00:29:52+12:00Control Panel & API Maintenance<p><small>Sep <var data-var='date'>15</var>, <var data-var='time'>00:00</var> NZST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>14</var>, <var data-var='time'>23:00</var> NZST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>13</var>, <var data-var='time'>15:39</var> NZST</small><br><strong>Scheduled</strong> - This is one of our regular maintenance windows where we release updates to our core systems including the Control Panel (CP) and our API. Customer impact is usually extremely low during these windows but you may not be able to access CP or use the API for a small period of time.</p>tag:www.sitehost-status.net,2005:Incident/184204042023-09-08T00:00:27+12:002023-09-08T00:00:27+12:00Control Panel & API Maintenance<p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>00:00</var> NZST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>23:01</var> NZST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>22:56</var> NZST</small><br><strong>Scheduled</strong> - This is one of our regular maintenance windows where we release updates to our core systems including the Control Panel (CP) and our API. Customer impact is usually extremely low during these windows but you may not be able to access CP or use the API for a small period of time.</p>