Jan 14, 15:02 NZDT
All servers on the affected node have been successfully migrated to new nodes and should be back up and running. If you're still experiencing issues as a result of this outage please contact us at firstname.lastname@example.org
Jan 10, 03:41 NZDT
The node continues to be stable and we are monitoring performance closely, as well as continuing to migrate servers to new nodes.
Jan 9, 22:28 NZDT
While the node has remained stable for the last hour the migration of servers to new nodes continues to ensure availability of customer servers while we restore the node to full working order.
Jan 9, 20:39 NZDT
As we are still experiencing issues with the node we are moving customer servers to a new node in order to reduce the downtime customers are experiencing. This may result in additional short outages while the migrations are completed.
Jan 9, 19:37 NZDT
We're still experiencing instability with the node and are working on fixing the issue as quickly as possible, with this as our team's top priority.
Jan 9, 18:37 NZDT
The NZ-AKL2-V4YXX6 node is still experiencing some issues and we are working to resolve this as soon as possible. We apologise for the downtime here and will provide a full post-mortem once the situation has been fully resolved. If you have any questions please get in touch at email@example.com
Jan 9, 17:01 NZDT
We are seeing a resurgence in issues on the node and are working on a resolution.
Jan 9, 15:30 NZDT
All servers are back up and running on the affected node and we are continuing to monitor for further issues.
Jan 9, 14:46 NZDT
We have experienced an unscheduled outage on one of our nodes - NZ-AKL2-V4YXX6 - in the North Shore datacenter that is impacting some customers. Our engineers are investigating this at the moment and we will update when we know more.
Jan 9, 14:38 NZDT