All Systems Operational
API   Operational
Cloud Containers   Operational
Control Panel   Operational
IPv6 Network   Operational
DNS Operational
Name Server 1   Operational
Name Server 2   Operational
Name Server 3   Operational
Mail Operational
IMAP   Operational
POP3   Operational
Webmail   Operational
Website   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 16, 2019

No incidents reported today.

Jan 15, 2019

No incidents reported.

Jan 14, 2019

No incidents reported.

Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019
Postmortem - Read details
Jan 14, 15:02 NZDT
Resolved - All servers on the affected node have been successfully migrated to new nodes and should be back up and running. If you're still experiencing issues as a result of this outage please contact us at support@sitehost.co.nz .
Jan 10, 03:41 NZDT
Monitoring - The node continues to be stable and we are monitoring performance closely, as well as continuing to migrate servers to new nodes.
Jan 9, 22:28 NZDT
Update - While the node has remained stable for the last hour the migration of servers to new nodes continues to ensure availability of customer servers while we restore the node to full working order.
Jan 9, 20:39 NZDT
Update - As we are still experiencing issues with the node we are moving customer servers to a new node in order to reduce the downtime customers are experiencing. This may result in additional short outages while the migrations are completed.
Jan 9, 19:37 NZDT
Update - We're still experiencing instability with the node and are working on fixing the issue as quickly as possible, with this as our team's top priority.
Jan 9, 18:37 NZDT
Update - The NZ-AKL2-V4YXX6 node is still experiencing some issues and we are working to resolve this as soon as possible. We apologise for the downtime here and will provide a full post-mortem once the situation has been fully resolved. If you have any questions please get in touch at support@sitehost.co.nz .
Jan 9, 17:01 NZDT
Identified - We are seeing a resurgence in issues on the node and are working on a resolution.
Jan 9, 15:30 NZDT
Monitoring - All servers are back up and running on the affected node and we are continuing to monitor for further issues.
Jan 9, 14:46 NZDT
Investigating - We have experienced an unscheduled outage on one of our nodes - NZ-AKL2-V4YXX6 - in the North Shore datacenter that is impacting some customers. Our engineers are investigating this at the moment and we will update when we know more.
Jan 9, 14:38 NZDT
Jan 8, 2019

No incidents reported.

Jan 7, 2019

No incidents reported.

Jan 6, 2019

No incidents reported.

Jan 5, 2019

No incidents reported.

Jan 4, 2019

No incidents reported.

Jan 3, 2019

No incidents reported.

Jan 2, 2019

No incidents reported.