All Systems Operational
API   Operational
Cloud Containers   Operational
Control Panel   Operational
IPv6 Network   Operational
DNS Operational
Name Server 1   Operational
Name Server 2   Operational
Name Server 3   Operational
Mail Operational
IMAP   Operational
POP3   Operational
Webmail   Operational
Website   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 23, 2018

No incidents reported today.

Jul 22, 2018

No incidents reported.

Jul 21, 2018

No incidents reported.

Jul 20, 2018
Completed - The scheduled maintenance has been completed.
Jul 20, 04:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 00:00 NZST
Scheduled - We need to perform maintenance on some of our virtual dedicated server nodes in order to provide improved security, performance and reliability. During the maintenance affected servers will be rebooted, and we anticipate an outage of between 5 and 15 minutes for each server.
Jul 13, 17:13 NZST
Jul 19, 2018
Postmortem - Read details
Jul 19, 16:08 NZST
Resolved - We're not seeing any further related issues at this stage so we are marking this as resolved. A post-mortem of the incident will follow soon. If you are still experiencing SSL related issues on your Cloud Containers please let us know at support@sitehost.co.nz .
Jul 19, 13:58 NZST
Monitoring - We have resolved most of the SSL certificate issues and are cleaning up any we may have missed along the way. We will continue to monitor the situation and fix any errors we encounter. If you are experiencing SSL errors on sites hosted on our Cloud Container product please get in touch at support@sitehost.co.nz .
Jul 19, 12:21 NZST
Identified - We have identified the issues and our team is currently working through the affected containers and resolving the SSL certificate issues. We will update this incident as we progress.
Jul 19, 10:16 NZST
Investigating - We're currently seeing a few SSL certificate issues that are affecting some of our customer sites. We are currently investigating and will post more updates when we know more.
Jul 19, 09:02 NZST
Completed - The scheduled maintenance has been completed.
Jul 19, 05:30 NZST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 19, 01:02 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 23:45 NZST
Scheduled - During this maintenance window we will be releasing some updates to our Cloud Container platform. We expect the downtime to be around 10-15 minutes per server.
Jul 13, 17:17 NZST
Jul 18, 2018
Completed - The scheduled maintenance has been completed.
Jul 18, 02:30 NZST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 18, 00:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 23:46 NZST
Scheduled - During this maintenance window we will be releasing some updates to our Cloud Container platform. We expect the downtime to be around 10-15 minutes per server.
Jul 13, 17:16 NZST
Completed - The scheduled maintenance has been completed.
Jul 18, 00:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 23:00 NZST
Scheduled - We are going to be performing some network maintenance at our Auckland City location - upgrading one of our line cards to improve the reliability and performance of our network. The device being worked on will be removed from the network prior to the maintenance being undertaken and put back in afterwards. While we do not expect any downtime, there is always a risk of complications which is why we are publishing this hazard notice.
Jul 13, 15:51 NZST
Jul 17, 2018
Completed - The scheduled maintenance has been completed.
Jul 17, 03:34 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 00:00 NZST
Scheduled - We need to perform maintenance on some of our virtual dedicated server nodes in order to provide improved security, performance and reliability. During the maintenance affected servers will be rebooted, and we anticipate an outage of between 5 and 15 minutes for each server.
Jul 13, 17:12 NZST
Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018
Completed - The scheduled maintenance has been completed.
Jul 13, 04:10 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 00:10 NZST
Scheduled - We need to perform maintenance on some of our nodes in our Auckland Central datacenter in order to provide improved security, performance and reliability. During the maintenance affected servers will be rebooted, and we anticipate an outage of between 5 and 15 minutes for each server.
Jul 13, 00:08 NZST
Jul 12, 2018
Completed - The scheduled maintenance has been completed.
Jul 12, 02:28 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 23:46 NZST
Scheduled - This is one of our regular maintenance windows where we release updates to our core systems including the Control Panel (CP) and our API. Customer impact is usually extremely low during these windows but you may not be able to access CP for a small period of time.
Jul 11, 15:07 NZST
Jul 11, 2018
Completed - The scheduled maintenance has been completed.
Jul 11, 04:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 00:00 NZST
Scheduled - We need to perform maintenance on some of our nodes in our Auckland Central and North Shore datacenters in order to provide improved security, performance and reliability. During the maintenance affected servers will be rebooted, and we anticipate an outage of between 5 and 15 minutes for each server.
Jul 10, 23:59 NZST
Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.