All Systems Operational
API   Operational
Cloud Containers   Operational
Control Panel   Operational
IPv6 Network   Operational
DNS Operational
Name Server 1   Operational
Name Server 2   Operational
Name Server 3   Operational
Mail Operational
IMAP   Operational
POP3   Operational
Webmail   Operational
Website   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 21, 2017

No incidents reported today.

Sep 20, 2017

No incidents reported.

Sep 19, 2017
Completed - The scheduled maintenance has been completed. Please contact support if you are experiencing any problems.
Sep 19, 07:27 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 07:00 NZST
Scheduled - This is one of our regular maintenance windows where we release updates to our core systems including the Control Panel (CP) and our API. Customer impact is usually extremely low during these windows but you may not be able to access CP for a small period of time.
Sep 18, 15:38 NZST
Sep 18, 2017

No incidents reported.

Sep 17, 2017

No incidents reported.

Sep 16, 2017

No incidents reported.

Sep 15, 2017

No incidents reported.

Sep 14, 2017

No incidents reported.

Sep 13, 2017
Completed - The scheduled maintenance has been completed. Please contact support if you are experiencing any problems.
Sep 13, 07:26 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 07:00 NZST
Scheduled - This is one of our regular maintenance windows where we release updates to our core systems including the Control Panel (CP) and our API. Customer impact is usually extremely low during these windows but you may not be able to access CP for a small period of time.
Sep 12, 17:05 NZST
Completed - The scheduled maintenance has been completed.
Sep 13, 04:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 00:00 NZST
Scheduled - We have received advance warning from one of our vendors of some security issues and to ensure that our customers are protected we will be applying the relevant patches to some of our nodes. During the maintenance window virtual servers on the affected nodes will be rebooted and we expect individual server outages of 15 to 30 minutes.
Sep 6, 16:12 NZST
Sep 12, 2017
Completed - The scheduled maintenance has been completed.
Sep 12, 04:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 00:01 NZST
Scheduled - We have received advance warning from one of our vendors of some security issues and to ensure that our customers are protected we will be applying the relevant patches to some of our nodes. During the maintenance window virtual servers on the affected nodes will be rebooted and we expect individual server outages of 15 to 30 minutes.
Sep 6, 16:11 NZST
Sep 11, 2017

No incidents reported.

Sep 10, 2017
Completed - Maintenance has now been completed, if you continue to notice any issues please do not hesitate to contact the support team.
Sep 10, 02:12 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 00:00 NZST
Scheduled - We will be performing emergency network maintenance following today's incident. During this maintenance we will take all possible measures to minimise any service disruption and we do not expect any extended outage to clients however we will be re-testing the failover of our network during this maintenance and there may be several short (1 - 2 minute) micro-outages as a result of doing so.

We apologise for any inconvenience and appreciate your understanding on the short notice of this maintenance.
Sep 9, 13:00 NZST
Sep 9, 2017
Resolved - Network connectivity has been restored and we are marking this incident as resolved.
Sep 9, 12:52 NZST
Monitoring - Network connectivity should now be restored for all customers and our team are continuing to monitor the situation for any further problems. A full incident report will follow.
Sep 9, 11:02 NZST
Identified - We have identified the issue and are working to restore connectivity for all customers as soon as possible.
Sep 9, 10:28 NZST
Investigating - We are currently experiencing a partial network outage affecting some customers - we are actively investigating the situation and will provide further details once they are at hand.
Sep 9, 09:56 NZST
Sep 8, 2017

No incidents reported.

Sep 7, 2017

No incidents reported.