All Systems Operational

API Operational
Control Panel Operational
IPv4 Network Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
IPv6 Network Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
Cloud Containers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
US – CAL01 Operational
UK – LDN01 Operational
SG – SGP01 Operational
AU – SYD01 Operational
DE - FRA01 Operational
Linux Virtual Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
US - CAL01 Operational
DE - FRA01 Operational
Windows Virtual Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
Dedicated Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
DNS Operational
Name Server 1 Operational
Name Server 2 Operational
Name Server 3 Operational
Mail Operational
IMAP Operational
POP3 Operational
Webmail Operational
Website Operational
Domains Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Cloud Containers – Auckland (AKL01) Jun 17, 2025 23:00 - Jun 18, 2025 02:00 NZST

During this maintenance window we are making some changes to how storage works on Cloud Containers. We'll be migrating non-critical ephemeral data and while your containers and files will not be touched they will need to be restarted.

You can find more details on the blog - https://sitehost.nz/blog/cloud-container-storage-changes.
Posted on Jun 12, 2025 - 16:20 NZST
Jun 15, 2025

No incidents reported today.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
Cloud Containers – Auckland (AKL02)
Completed - The scheduled maintenance has been completed.
Jun 12, 01:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 23:00 NZST
Scheduled - During this maintenance window we are making some changes to how storage works on Cloud Containers. We'll be migrating non-critical ephemeral data and while your containers and files will not be touched they will need to be restarted.

You can find more details on the blog - https://sitehost.nz/blog/cloud-container-storage-changes.
Jun 6, 18:13 NZST
Jun 11, 2025
Cloud Containers – California (CAL01)
Completed - The scheduled maintenance has been completed.
Jun 11, 17:03 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 17:00 NZST
Scheduled - During this maintenance window we are making some changes to how storage works on Cloud Containers. We'll be migrating non-critical ephemeral data and while your containers and files will not be touched they will need to be restarted.

You can find more details on the blog - https://sitehost.nz/blog/cloud-container-storage-changes.
Jun 6, 18:15 NZST
Cloud Containers – Frankfurt (FRA01)
Completed - The scheduled maintenance has been completed.
Jun 11, 11:05 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 11:00 NZST
Scheduled - During this maintenance window we are making some changes to how storage works on Cloud Containers. We'll be migrating non-critical ephemeral data and while your containers and files will not be touched they will need to be restarted.

You can find more details on the blog - https://sitehost.nz/blog/cloud-container-storage-changes.
Jun 6, 18:17 NZST
Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025
Cloud Containers – Sydney (SYD01)
Completed - The scheduled maintenance has been completed.
Jun 5, 23:29 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 23:00 NZST
Scheduled - During this maintenance window we are making some changes to how storage works on Cloud Containers. We'll be migrating non-critical ephemeral data and while your container and files will not be touched they will need to be restarted.

You can find more details on the blog - https://sitehost.nz/blog/cloud-container-storage-changes.
May 29, 16:26 NZST
Hazard Notification: Power Failover Testing
Completed - The scheduled maintenance has been completed.
Jun 5, 06:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 05:30 NZST
Scheduled - We will be conducting a test of our power failover procedures to confirm they operate smoothly and as expected. Although this test involves switching to backup power, we do not anticipate any impact on customer services.
Jun 3, 16:16 NZST
Jun 4, 2025
Internal Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Jun 4, 23:45 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 23:30 NZST
Scheduled - During this window, we are performing maintenance on a number of our internal services to help future proof our services by improving their security, reliability and performance.

There will be a short period in which the below websites will be unavailable.
- feedback.sitehost.nz
- kb.sitehost.nz
- paste.sitehost.nz
- sitehost.nz
- docs.sitehost.nz
- webmail.sitehost.nz

We thank you for your understanding.
Jun 4, 15:36 NZST
Jun 3, 2025
Hazard Notification: Network Issues in California
Resolved - This incident has been resolved.
Jun 3, 06:21 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 3, 05:48 NZST
Update - Emergency maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 05:02 NZST
Identified - We are aware of a networking issue at present that is affecting traffic to our California Data Center (CAL01), this could lead to degraded connectivity or increased latency for servers located in CAL01. We are working with our upstream providers to get this resolved.
Jun 3, 03:56 NZST
Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

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