All Systems Operational

API Operational
Control Panel Operational
IPv4 Network Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
IPv6 Network Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
Cloud Containers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
US – CAL01 Operational
UK – LDN01 Operational
SG – SGP01 Operational
AU – SYD01 Operational
DE - FRA01 Operational
Linux Virtual Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
US - CAL01 Operational
DE - FRA01 Operational
Windows Virtual Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
Dedicated Servers Operational
NZ – AKL01 Operational
NZ – AKL02 Operational
NZ – AKL03 Operational
AU – SYD01 Operational
DNS Operational
Name Server 1 Operational
Name Server 2 Operational
Name Server 3 Operational
Mail Operational
IMAP Operational
POP3 Operational
Webmail Operational
Website Operational
Domains Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Hazard Notification: AKL01 Electrical Upgrade May 2, 2025 01:00-06:00 NZST

We will be performing a planned upgrade to our switchboard electrical systems to ensure ongoing reliability and future capacity. No customer impact is expected during this maintenance window. Our team will be closely monitoring all services throughout the upgrade.
Posted on Apr 29, 2025 - 12:12 NZST

Cloud Container Maintenance - AKL01 May 5, 2025 23:00 - May 6, 2025 02:00 NZST

During this window, we are performing maintenance on remaining Cloud Containers in our Auckland (AKL01) region. This maintenance requires all affected servers to be rebooted.

We have split this maintenance over two days. We recommend checking the Control Panel and your emails to which maintenance window your server(s) are impacted by.

This includes significant upgrades to the underlying machine your containers run on, including updating the Operating System to the latest LTS release, Docker updates and more.

We don’t expect these updates to have any impact on your containers, and nothing is changing inside the containers themselves. At the server level there could be some minor impact, for example clients that communicate via SSH may need to be updated to match new security requirements.

These changes will help future proof your servers by improving their security, reliability and performance, with only a couple minutes of downtime. We thank you for your understanding.

Posted on Apr 29, 2025 - 17:02 NZST

Cloud Container Maintenance - AKL01 May 6, 2025 23:00 - May 7, 2025 02:00 NZST

During this window, we are performing maintenance on remaining Cloud Containers in our Auckland (AKL01) region. This maintenance requires all affected servers to be rebooted.

We have split this maintenance over two days. We recommend checking the Control Panel and your emails to which maintenance window your server(s) are impacted by.

This includes significant upgrades to the underlying machine your containers run on, including updating the Operating System to the latest LTS release, Docker updates and more.

We don’t expect these updates to have any impact on your containers, and nothing is changing inside the containers themselves. At the server level there could be some minor impact, for example clients that communicate via SSH may need to be updated to match new security requirements.

These changes will help future proof your servers by improving their security, reliability and performance, with only a couple minutes of downtime. We thank you for your understanding.

Posted on Apr 29, 2025 - 17:01 NZST
May 1, 2025
Completed - The scheduled maintenance has been completed.
May 1, 00:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 23:00 NZST
Scheduled - This is one of our regular maintenance windows where we release updates to our core systems including the Control Panel (CP) and our API. Customer impact is usually extremely low during these windows but you may not be able to access CP or use the API for a small period of time.
Apr 30, 15:58 NZST
Apr 30, 2025
Apr 29, 2025
Completed - The scheduled maintenance has been completed.
Apr 29, 21:15 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 21:00 NZST
Scheduled - This is a scheduled upgrade of our Grafana instance which powers our metrics dashboards feature. The downtime should be minimal, but you may notice that the Control Panel (cp.sitehost.nz) and metrics dashboards (metrics.sitehost.nz) are briefly unavailable.
Apr 29, 09:48 NZST
Apr 28, 2025

No incidents reported.

Apr 27, 2025

No incidents reported.

Apr 26, 2025

No incidents reported.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.